Job Details

ID #41298529
State California
City Los angeles
Job type Permanent
Salary USD US100000 - US150000.00 per annum US100000 - US150000.00 per annum
Source Ledgent Technology
Showed 2022-05-21
Date 2022-05-20
Deadline 2022-07-19
Category Et cetera
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IT Technical Account Manager

California, Los angeles, 90012 Los angeles USA

Vacancy expired!

IT Technical Account Manager - IT Infrastructure Solutions (Direct Hire - Remote)Open to West Coast or East Coast Business Hours

Innovative infrastructure, storage and data solutions company is seeking a TAM to manage a diverse range of clients and accounts to provide top notch customer satisfaction, success and solutions.

Responsibilities:
  • Work with clients to offer a broad range of enterprise, storage and production technologies
  • Understand the customer's business and technical goals to suggest solutions
  • Build broad relationships within customer accounts to understand their specific needs
  • Understand customer technical infrastructure to include storage, networking, applications, and other workflow elements
  • Understand the workflows and storage technologies that the customer currently has in place to offer solutions
  • Perform business reviews with the customer to review success metrics, goals, KPI and performance
  • Work with customers to resolve complex technical issues after escalation and provide support

Qualifications Desired:
  • Degree in Computer Science, Engineering, or combination of education and work experience
  • Experience designing and implementing Enterprise and Production Level IT infrastructure
  • Several years of experience managing enterprise storage such as SAN and NAS solutions
  • Solid knowledge of data storage concepts and technologies, particularly around file-based / unstructured data
  • Familiar with a wide range of technologies: Networking, Backup and Recovery, NAS/SAN technologies, virtualization, and cloud solutions
  • Sound knowledge of process workflows, production, post-production, and/or broadcast workflows and tools
  • Ability to create engaging visual presentations with PowerPoint, Lucid Chart, Canva, Google slides, etc.
  • Flexible schedule, willing to work some nights and weekends when needed
  • Ability to travel domestically, international travel ability a plus

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Vacancy expired!

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