Job Details

ID #49981815
State California
City Los angeles
Full-time
Salary USD TBD TBD
Source CBRE
Showed 2023-05-22
Date 2023-05-23
Deadline 2023-07-22
Category Et cetera
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Workplace Experience Coordinator

California, Los angeles, 90001 Los angeles USA

Vacancy expired!

Workplace Experience CoordinatorJob ID119362Posted22-May-2023Service lineGWS SegmentRole typeFull-timeAreas of InterestAdministrative, Customer ServiceLocation(s)Los Angeles - California - United States of AmericaGWS Local is a tailored facility management solution at a local level with access to the Global CBRE GWS platform. We manage soft services through trusted best-in-class partners and the self-delivery of hard services. Utilizing an AGILE delivery model with structure, governance, and accountability through employee empowerment. Partnership with Local also provides access to our "Best in Class" additional services: Sustainability and Energy Programs, Project Management, Moves & Changes, Security Consulting, Workplace Strategy, and Host Workplace Experience.JOB SUMMARYThis position is responsible for supporting and coordinating activities related to the delivery of workplace experience services for clients, where offered, including administrative support for teams managing and directing services. Services may be directly performed by the company or third-party service providers in collaboration with this position.ESSENTIAL DUTIES AND RESPONSIBILITIESProvides coordination and administrative support for the delivery of Workplace Services. Services include, but are not limited to:ConciergeReception / SwitchboardConference & Meeting Room ManagementA/V SupportMeeting & Event ManagementCommunity ProgramsWorkplace Coaching & OnboardingFood ServicesParking & CommuteBicycle & Local ShuttleSupported EmploymentCompany StorePet ProgramsDocument ServicesMail ServicesRecord ArchivingOffice Supply ManagementMoves, Adds, ChangesFurniture ManagementSpace ResetWorkplace OnboardingAssists the Workplace Experience leadership team with general administrative support including invoice processing, travel arrangements, expense reporting, etc. Requests building and/or equipment services as needed.Provides administrative support for Workplace Experience team as directed, including expense management, meeting coordination, office and workplace experience equipment care, and supply management.Manages accuracy, production, quality and retention of program materials; which may include administration of SharePoint sites or similar. Ensures client and company materials comply with client and company brand guidelines.Utilizes and maintains the integrity of databases and other digital tools associated with service delivery, as requested.Ensures all billings for business services are invoiced and billed as required.Attends move meetings and coordinate all moves with client contacts.Responds to customer requests and complaints regarding Workplace Experience services.Maintains relationships with vendors that provide services and goods to the office. Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements.Administers Workplace Experience team member and third-party service provider on-boarding process, including new employee orientation, training, equipment and software ordering.Assists in the completion of the office Business Continuity plan.Performs other duties as assigned.SUPERVISORY RESPONSIBILITIESNo formal supervisory responsibilities in this position.QUALIFICATIONSHS Diploma or GED required.A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred.Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.Comfortable meeting and engaging with new people.Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.Utilize a high level of attention to detail as well as strong interpersonal skills.Have a positive attitude and a strong sense of urgency in resolving any issues that may arise.Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.Ability to work flexible work schedules based on office needs.Strong problem-solving skills. Highly adaptable and flexible. Ability to work independently with little supervision.Ability to work requiring significant walking or through other means of mobility. Ability to work in a standing position for long periods of time. Ability to reach, bend, stoop, push and/or pull and frequently lift up to 20 lbs. and occasionally lift/move up to 40 lbs.SCOPE OF RESPONSIBILITYDecisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.SAFETYResponsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

Complete at a satisfactory level all required and assigned HSE training.

Follow all activity policies and procedures, including all HSE related requirements at all times.

Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.

Report any condition which you feel could result in an accident or injury and / or stop work if required.

California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $46,000 annually or $22.12 per hour and the maximum salary for the Workplace Experience Coordinator position is $55,000 annually or $26.44 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.CBRE GWSCBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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