Job Details

ID #54675863
State California
City Los angeles
Source California
Showed 2025-10-17
Date 2025-10-17
Deadline 2025-12-16
Category Technical support
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Director of Managed Services (Path to Partner) — Confidential

California, Los angeles
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We’re a 20+ year MSP in Los Angeles seeking a seasoned solo MSP / IT consultant to run day-to-day service and help us scale. Must currently manage your own small book and want to roll it into a larger platform with better tools, marketing, and support—while earning into real ownership.

Base + profit share on migrated book + KPI bonus + equity milestones (DOE)

What you’ll do

Own service delivery & P&L: SLAs, team performance

Standardize stack: PSA/RMM, EDR/AV, backups/DR, M365/Google, firewalls

Lead/mentor technicians; Tier-2+ support; document SOPs; run QBRs

Grow MRR with healthy margins (target ≥60% gross margin)

What you bring

5–10+ years in MSP environments (owner/principal, vCIO, or service leader)

Hands-on across Microsoft 365/Azure AD, networking/firewalls, backups/DR, EDR, patching, identity/MFA

PSA/RMM mastery (ConnectWise, Autotask, NinjaOne, Kaseya, etc.)

Comfort with pricing/margins and vendor negotiation

Excellent client bedside manner and communication

Mutual NDA and two-way non-solicit (no poach) required before sharing client lists.

How to apply

Short intro + why this role

Your stack (PSA/RMM, backup, EDR, firewall)

Rough book size (clients/seats/MRR)

Must be comfortable rolling clients under our MSA with a mutual non-solicit?

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