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- Person will be responsible for performing assessment and making suggestions on how to improve DR plan.
- Ideally looking for someone who has built a DR environment from the ground up at an enterprise level
- Plan, schedule, and coordinate execution of large-scale, global DR tests impacting all lines of business.
- Manage schedules and resource allocation with Development Managers, IT and O&S team members, and business users/testers as required.
- Coordination and management of IT resources across multiple time zones for DR / HA Testing events.
- Initiate and manage DR related projects with project sponsors, stakeholders and team members using the Citco Project Management framework standard project management process and knowledge areas
- Produce standard DR deliverables including: DR Test Plans, DR Test Reports, and DR Plans.
- Manage the DR Documentation Tool, CPO Tracker as the primary administrator.
- Identification and communication of DR risks, and the development of risk mitigation strategies and escalation procedures.
- Manage internal and external audit requests and responses. Address open audit items and Risks.
- Manage the Disaster Recovery SharePoint portal with documentation updates, structure, access, etc.
- Collect, trend and report key metrics for the DR / HA Programs.
- Contribute to DR Policy and Standard Operating Procedure documentation.
- Ensure and coordinate DR compliance with other IT frameworks and best practices such as the Control Objectives for Information and Related Technology (CobIT) and the Information Technology Infrastructure Library (ITIL) respectively.
- Knowledge with different type of technologies and infrastructure, (WAN, LAN, authentication systems, Wintel, Solaris, Unix, AS/400, Oracle, Progress, MS SQL) required
- Previous experience on a technical team (network, SAN, database administration, etc) required
- 5+ years strong experience in IT program and/or project management.
- ITIL experience a plus Disaster Recovery experience a must.
- Business Continuity experience a plus.
- CBCP certification a plus.
- IT Policy experience (creation of policies, compliance, etc) a plus
- Proficiency with Microsoft SharePoint; SharePoint site administration a plus.
- Experience using a documentation management software; Specifically, CPO Tracker a plus.
- Demonstrated knowledge and skills in the following competencies: leadership, project management, information technology, creativity, business analysis, problem solving, service level management, and service management.
- Excellent communication and documentation skills; Must be able to facilitate calls clearly and professionally
- Ability to be self-directed when required; Self-starter
- Demonstrated strong proficiency in interpersonal and communication skills including oral and written English.
- Availability and willingness to travel occasionally to other Citco locations for business.
- BS Degree in Computer Sciences, Information Systems or Equivalency.