Vacancy expired!
Job Description
As a member with SKECHERS USA, Inc IT team, the Atlassian Jira Administrator is responsible for managing the Atlassian Jira/Confluence cloud instance across the enterprise. This position will have primary responsibility for the activation, configuration, and maintenance of the JIRA, Confluence, and other Atlassian applications, as well as the management of user accounts, groups, and permission schemes.
This person will be the lead Jira/Confluence Administrator and go to person for all technical and configuration requests for internal customers of the Atlassian suite of products. This person will conduct key administrative tasks as well as assist IT Development, Project and QA teams to build & manage Agile projects and provide collaborative solutions.
This person will be the subject matter expert on platform integrations for Jira to ServiceNow and will be actively involved in troubleshooting Jira/Confluence end-user technical issues as well as integration issues between Jira and ServiceNow.
The selected candidate will support the ITSM team in collaboration with other functional areas of IT to facilitate process engagement and workshops to collect the workflow artifacts needed for Platform Engineering.
ESSENTIAL JOB DUTIES
- Provide configuration and administrative support of the Atlassian tool suite, including JIRA Core, Jira Agile, Confluence, etc.
- Design, implement and maintain custom workflows, screens, dashboards, fields, permission schemes, post functions, etc., to serve as templates for Agile teams across the company
- Build filters, custom dashboards, and reports
- Coordinate and respond to support requests
- Manage and update software and licenses
- Install, configure, test, and manage add-ons, plug-ins, and extensions
- Troubleshoot and fix errors common to JIRA applications
- Manage user accounts, groups, and permissions schemes to projects
- Research and implement Atlassian best practices
- Actively develop and improve JIRA skill set by keeping aware of JIRA industry trends, tools, and techniques
- Conduct training on JIRA/Confluence as well as navigating projects and spaces
- Have the ability for platform integration of Jira with ServiceNow.
JOB REQUIREMENTS
- Some experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.
- Expert level Atlassian tool administration knowledge on JIRA and Confluence.
- Ability to write custom JQL (Jira Query Language)
- Experience in performing Atlassian installations, migrations, and plugin installation
- Proficient in supporting and configuring platform integrations like Jira to ServiceNow.
Qualifications
The ideal candidate will have:
- Education in Information Systems, Computer Science, or related discipline.
- Minimum of 1-3 years hands-on experience working with the Atlassian product suite, with specific focus on JIRA and CONFLUENCE.
- Atlassian certification is a PLUS (ACP-100, ACP-120, ACP-620)
- Ability to construct custom dashboards using various filter types in JIRA
- Ability to construct Confluence pages and integrate JIRA projects with Confluence pages
- Strong analytical skills
- Ability to work in a dynamic agile environment
- Excellent verbal and written communication skills
- Understanding of continuous integration and version control systems
Additional Information
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for thejobposition, to perform the essential functions.
PHYSICAL DEMANDS-While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.
All your information will be kept confidential according to EEO guidelines.
Vacancy expired!