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Job Details

ID #45705092
State California
City Manhattanbeach
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source iSpace, Inc
Showed 2022-09-15
Date 2022-09-14
Deadline 2022-11-12
Category Et cetera
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Technical Product Owner

California, Manhattanbeach, 90266 Manhattanbeach USA

Vacancy expired!

Job Title: Technical Product Owner III CRM

Location: Manhattan Beach, CA

Full Time Position

Open to Hybrid model

GENERAL SUMMARY: The Technical Product Owner III CRM will act as the system owner and business relationship manager for a CRM system and will be responsible to research and propose new functionality utilizing new and current systems to address organizational initiatives. This role will achieve success through improved system product utilization and enhancements in partnership with all business department users and vendors. The Technical Product Owner III CRM will work closely with the business management teams to provide guidance and support to achieve a stellar user experience across all internal and external system processes. This role may also be responsible for consulting with the business, defining business requirements, analysing business processes, coordinating, and documenting results from technology design sessions, and ensuring the timely implementation of business enabling technology.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Understanding of Credit Union/banking business unit processes, technical capabilities, and functional product features of a CRM system.
  • Minimum of five years' experience implementing and supporting a CRM system in a banking environment.
  • Minimum of five years of Technical Product Management/Owner background with experience designing and launching new technical products especially for various banking systems or seven or more years of experience as a Business System's Analyst.
  • Minimum of five years of technical leadership, collaboration, and interpersonal skills.
  • Strong analytical abilities and able to apply logic and reasoning to solve abstract problems. Knowledge of applicable state, federal and regulatory compliance requirements related to credit union, banking retail products and lending.
  • Proficient in Microsoft Windows, Word, Excel, and inter-company software.
  • Ability to perform highly detailed work on multiple, concurrent tasks.
  • Ability to find alternative solutions to conflicting demands.
  • Ability to effectively communicate to all levels of the organization.
  • Excellent written, verbal, research, analytical, and interpersonal skills.
  • Thrives in a dynamic, fast paced environment.

EDUCATION, TRAINING AND EXPERIENCE: Potential candidates for this position must meet the following requirements:
  • Bachelor's Degree in related field or applicable technical experience.
  • Minimum seven years in a Technical Product Owner, Product Management, CRM Technical Support Analyst or Business Systems Analyst role within a financial institution.
  • Technical Vendor management experience is a plus or aptitude to develop these skills.
  • A strategic, analytical, and broad thinker who has developed technical business strategies, and products.
  • One year of relevant professional-level work experience may be substituted for one year of required education,

Vacancy expired!

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