Vacancy expired!
Intro: Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.Summary: The Process and Risk team is responsible for driving productivity gains through process improvements for the Global Marketing Solutions organization. We’re obsessed with finding the most efficient ways to perform tasks and we’re always looking for scalable solutions to automate manual work. It’s our job to make the lives of the Sales and Marketing teams easier by streamlining their workflows.We’re seeking experienced consultants or project managers to join our team. In this role, you’ll have the opportunity to help Facebook’s business scale for the future by owning a portfolio of process-related projects. You’ll work with cross-functional partners across many different teams in the GMS org (e.g. sales, marketing, operations) helping teams re-engineer their work streams. This role will primarily be focused on auditing and documenting existing workflows, making recommendations to streamline those workflows, and helping teams execute on the recommended changes.We’re looking for candidates who enjoy solving complex problems through technical and analytical excellence, synthesizing disparate pieces of information into concrete recommendations, and project managing multiple streams of work. The ideal candidate is passionate about efficiency and change management, has a healthy dissatisfaction with the status quo and a strong desire for constant innovation.Required Skills:
Lead process improvement projects from inception to implementation to enhance the efficiency of the GMS org
Investigate current workflows and process-related pain-points by interviewing and shadowing sales and marketing field agents
Document existing workflows and re-create streamlined workflows to show the gap between the current and ideal end states
Develop recommendations for moving to the ideal end-state process and present proposals to key stakeholders and leaders for buy-in
Project manage the execution of recommendations by working closely with cross functional stakeholders through an implementation plan
Measure the performance of newly implemented workflows and iterate on the process for continual refinement
Develop strong collaborative relationships with key stakeholders across the company to identify opportunities for future efficiency project
Minimum Qualifications:
BS/MS degree
5+ years of consulting or project management experience (or 3+ years of experience with an MBA)
Proven experience finding efficiency gains by simplifying complex processes
Demonstrated problem solving skills with experience providing business insights and recommendations from multiple input sources (e.g. data sets, interview feedback, process flow documents, etc.)
Experience presenting complex organizational and process flow content to general audiences
Expertise in efficiency measurement and change management techniques
Preferred Qualifications:
Experience managing multiple concurrent projects and drive initiatives in a cross-functional environment
Experience prioritizing for impact across many competing priorities
Experience multitasking and juggling a large portfolio of diverse projects
Comfortable navigating ambiguity and bringing order to chaos
Experience foreseeing implications of different courses of actions when making decisions and mitigate against any potential problems
Industry: InternetEqual Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Vacancy expired!