Vacancy expired!
Job Responsibilities:
- Manage the day to day rolling research process for WA Research, working closely with researchers and vendors to successfully generate regular user feedback
- Act as main point of contact with vendors for contracts, POs, and invoices
- Assist UX Research team throughout the purchasing process
- Facilitate progression in the PO pipeline and resolve issues to prevent delays
- Independently and proactively coordinate UX Research projects per terms established with key vendor partners (e.g., Rolling Research, User Panels)
- Ensure legal and financial compliance for all vendor-led research projects
- Maintain, monitor and refine processes for researchers creating flexible processes that meet the team’s needs while keeping the team working efficiently
- Identify contingencies early on and employ risk mitigation strategies to keep projects on target
- Safeguard vendor-partner relationships utilizing clear and proactive communication
- 3+ years of program or project management experience
- Track record of operating independently and delivering results, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner
- Ability to be successful in a dynamic, fast-paced environment that requires independent time management, task prioritization, flexibility, and keen ability to identify problems and proactively work towards solutions
- Verbal and written communication skills with the ability to adapt communication style to suit different audiences
- Experience working with Research and/or UX Design
- Experience working with vendors
- Experience working with global teams
Vacancy expired!