Vacancy expired!
AAA Water Systems, Kinetico largest dealer in California is looking to expand again. We are looking for self-motivated and energetic individuals who pride themselves on a job well done and a high level of customer satisfaction. We are looking for a self-starter field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
DESCRIPTION
AAA Water Systems is currently seeking an experienced service technician. We sell, install and service water filtration systems including water softeners, reverse osmosis for residential, commercial and industrial customers. We provide steady work, company vehicle, necessary tools, 401K retirement, performance bonus, medical, and dental.
Providing service and customer support during field visits or dispatches
Managing all on-site installation, repair, maintenance and test tasks
Diagnosing errors or technical problems and determining proper solutions.
RESPONSIBILITIES:
Minimum of 2 years' service technician experience
Provide service and customer support during field visits or dispatched
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Operate vehicle in a safely manner and use field automation systems
Follow all company's filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Inspect and verify products, materials and equipment before starting a job
Ensure compliance of safety procedures and practices in service operations
Ability to pass a background check, including drug screening and clean DMV
Highly Organized
Ability to work independently
Problem solver
Good written and verbal communication skills
Dependable, punctual, neat and presentable (tattoos and piercings permitted with the condition that they can be covered if necessary)
Vacancy expired!