Café Attendant

Job Description

The Café Attendant is responsible for welcoming and greeting guests, providing a friendly and exceptional dining experience. They will follow all standard policies and procedures within their assigned department.

Qualifications

• Warmly greet guests on arrival, addressing them by name whenever possible.
• Inform guests of specials and menu changes; answer questions about our food, beverages and other restaurant functions and services, making recommendations where applicable.
• Take food and beverage orders from guests, enter orders in our point-of-sale system.
• Call out name and number of party when order becomes available.
• Deliver food and beverages from kitchen and to guests in a timely manner.
• Monitor guests dining experience. Ensure guests are satisfied with the food and service, responding promptly and courteously to any requests.
• Prepare bill, present check to guest, accept payment, process credit card charges.
• Be ready and willing to assist fellow servers as situations arise.
• Thank guests as they leave and invite them to return.
• Maintain clean service areas, e.g., clearing, cleaning tables, floors, etc.
• Perform side work at the start and end of each shift as required by service station assignment.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Attend all scheduled employee meetings and brings suggestions for improvement.
• Perform other related duties as assigned by management.

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for thejobposition, to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to walk, sit, reach with hands and arms, stoop, and kneel. The employee is occasionally required to sit for long period of times.