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Position: Jr. Business Process AnalystLocation: Mountain View, CADuration: Long TermRequired Skills:Coordinate between multiple departments to ensure the timely execution of tasks with regard to user accounts (passwords, terminations, user data, etc.),Responsible for strict and detailed adherence to a process and documented procedures.Maintains a high-level understanding of the goals of the process, and makes daily decisions to successfully meet those goals.Creates multiple servicenow tickets, checks status multiple times a day, and escalates as instructed.Maintains a document of all activities to ensure smooth and successful audits. Coordinate with managers from other cbus to handle ad hoc projectsMaintain slas and audit compliance with the business units.Handle customer escalations, communicate with upper management as necessary.Monitor processes as outlined by the security
Vacancy expired!