Job Details

ID #2646136
State California
City Napa
Full-time
Salary USD TBD TBD
Source St. Joseph Health / Covenant Health
Showed 2019-08-22
Date 2019-08-22
Deadline 2019-10-21
Category Et cetera
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Associate Patient Access Rep

California, Napa 00000 Napa USA

Vacancy expired!

We are looking for an Associate Patient Access Representative for ED Registration at Queen of the Valley!Location : Queen of the Valley Medical Center - Napa, CASchedule : Part-timeShift : 8-hour DaysFUNCTION:Performs all registration functions for patients. This includes collecting accurate demographic information, verifying insurance benefits and eligibility, obtaining authorization/pre-certification for services provided, and collecting patient liability prior to or at the time of service. Greets and serves patients in a professional, friendly, and respectful manner to promote sacred encounters. Performs duties under moderate supervision.SKILLS REQUIRED:

Excellent verbal and written communication skills

Ability to cordially, professionally and effectively interact with patients, family members, physicians and other Medical Center personnel in a fast-paced environment

Ability to maintain a cooperative working relationship with staff and clinical departments and work in a team environment

Typing and basic computer skill to include: Internet Explorer, Microsoft Outlook and Microsoft Office programs

Ability to handle cash and credit/debit card transactions, including collecting and refunding payments to patients/families/employees/customers and balancing cash drawer at end of each shift

Ability to problem solve independently

Strong clerical and organizational skills

Ability to interact with upset clients and behave in a professional manner

Ability to maintain organizational, employee, and patient confidentiality at all times

Knowledge of medical terminology and third party requirements

JOB QUALIFICATIONS:

High School graduate or equivalent

One (1) year of experience in a healthcare or customer service setting with proven customer service skills

Demonstrated typing and basic computer skills, including Internet Explorer, Microsoft Outlook and Microsoft Office programs

Completion of a medical terminology class, ROP or two (2) years of experience that demonstrates knowledge of CPT and ICD-9 coding

Successful completion of the Patient Access Training modules within ninety (90) days of obtaining position

PREFERRED QUALIFICATIONS:

Bilingual (English and Spanish)

Previous clerical experience in a medical setting

For 50 years, Queen of the Valley Medical Center has been the premiere medical facility in the Napa Valley.Our long history of providing high quality and caring service is founded on four core values: Dignity, Service , Excellence and Justice. These central principles inspire us to reach out to those in need and to help heal the whole person-mind, body and spirit.Queen of the Valley Medical Center combines the region's most qualified physicians and staff with the most advanced technology available.Because we have such high standards of care, our programs have been recognized regionally and nationally for their demonstrated success of outcome and care which is par with university hospitals.Queen of the Valley Medical Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.In addition to federal law requirements, Queen of the Valley Medical Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Positions specified as “on call/per diem” refers to employment consisting of shifts scheduled on as “as needed basis” to fill in for staff vacancies.Company: Queen of the Valley Medical CenterCategory: Health Care

Vacancy expired!

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