Vacancy expired!
Content QA Manager - Contract - Newark CAGenuent is hiring a Content QA Manager, a project for a premier client based in Newark, CA. This will be a hybrid remote/ onsite role for local candidates.Job Summary: The successful candidate will have exceptional attention to detail and a passion for quality. Your team will manage a high volume of work, partner with numerous stakeholders and teams to ensure product launches will go smoothly in 24 languages and 40+ locales. You should be results-oriented, process strong, and self-driven. You have great verbal and written communications, are cool under pressure but with a sense of urgency.
- Collaborate with content QA specialists in a different time zone
- Assign projects and manage the day-to-day workload of team members
- Implement workflows in AEM to ensure top speed without compromising accuracy
- Work closely with content authors, site leads, and project managers to ensure team members complete work to high quality, on time.
- Populate and edit content within AEM
- Understand and be able to interpret brand guidelines and apply as needed
- Train new members on our processes and systems
- Enforce brand voice requirements
- Highlight all project risks and recommend the best path forward
- Traffic issues between team members until resolved
- Verify that issues have been successfully resolved after being reported as fixed
- Build relationships across various teams and functions to drive results
- Develop a solid project management process for delivering world-class digital content on time and on budget
- Highly organized, strategic thinker, with the ability to make an impact
- 5+ years content QA experience
- Exceptional attention to detail
- Experience with multilingual eCommerce sites
- Proven ability to inspire, coach, train, and develop employees
- Strong project and content management skills and keen understanding of website content process
- Ability to coordinate and execute multiple projects on tight deadlines
- Knowledge of Agile and Scrum processes
- Ability to work cross-functionally in multiple time zones to deliver amazing work
- Understanding of generally accepted QA processes and procedures
- Ability to thrive in a fast-paced, high-volume environment and adapt quickly to changing priorities
Vacancy expired!