Vacancy expired!
Title: Sr Engineer, IT Infrastructure Observability Location: Newark, CA (Day 1 onsite) Job Description: The Role:
- Highly skilled in operational efficiency, optimal utilization, and system resiliency for a real-time streaming analytics platform
- Utilizing knowledge and experience in monitoring systems and applications, conduct initial troubleshooting and root cause analysis
- Supporting the integration of new technologies with monitoring systems to include deployment and decommissioning of monitoring agents
- Implement service level metrics and service level objectives that act as service-level health indicators
- Producing metrics and capacity planning reports as needed to support the monitored environments
- Expert in collecting metrics for performance related monitoring
- Design processes that help improve observability and system resiliency
- Work with other system administrators, engineers, and vendors to resolve hardware and software issues
- Maintain monitoring documentation, diagrams and standard operating procedures as required
- Coordinate and participate in key process improvements as they relate to operations monitoring
- Experience defining, creating, and supporting monitoring dashboards
- Identify potential trends in performance gaps and recommend modifications to the standardized work documents by using process improvement principles
- Triage site availability incidents and proactively work towards reducing MTTR for customer-impacting incidents
- Coordinate with Project Management as a subject matter expert (SME) on various projects, for infrastructure and IT operations. Automate as required
- Capable of working and collaborating on multiple projects or tasks with high attention to detail
- Keep abreast of emerging technologies to identify, research, evaluate and present concepts and solutions to management for implementation considerations
- Advocate standards, best practices, policies, and procedures
- Bachelor's degree in Information Technology, Computer Science, or related field
- 6+ years of Site Reliability Engineer or production Engineer
- 5+ years of Windows, Linux server environment
- 2+ years of experience working with network
- Excellent Systems Observability & Monitoring experience
- Strong coding experience in Python, Perl, Bash
- Knowledge of orchestration engines and package management including Kubernetes and Helm
- Good understanding of modern application, version control and development flow
- Customer service oriented with strong interpersonal and leadership skills
- Experience with Influx DB Grafana, Prometheus, Splunk, SolarWinds ELK and APM
- Knowledge of containers and cloud platforms (AWS, Azure and/or Google Cloud Platform)
Vacancy expired!