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Implementation Coordinator Lead (National Accounts) PS21345Location: Richmond, Virginia, United StatesNewField: Membership & EnrollmentRequisition #: PS21345Your Talent. Our Vision. At Anthem, Inc., it’s a
powerful combination, and the foundation upon which we’re creating greater
access to care for our members, greater value for our customers, and greater
health for our communities. Join us and together we will drive the future ofhealth care .This is an exceptional opportunity to do innovative work that
means more to you and those we serve atone of America's
leading health benefits companies and a Fortune Top 50 Company.Implementation Coordinator Lead (National Accounts)Locations : Office-base in one of
the following Anthem offices: ME, NH, CT, NY, CO, NV, GA, IN, OH, KY, MO, VA WI, or
CALeads the implementation process for new accounts and monitors
renewal implementations. Primary duties may include, but are not limited to:
project manages new case implementation activities and serves as a liaison
between the Account Management team, Sales team, Sales Support and customers.
Ensures completion of all critical deliverables from multiple disciplines to
assure timely and accurate implementation of our customers' benefit plans.
Accountable for the accuracy, timeliness, and completeness of the
implementation process. Develops effective relationships with existing new
accounts and internal departments, such as Sales Support Services, Operations,
Sales, and Underwriting. Works with Director, Account Management Services on
tracking, monitoring, and reporting progress of all functional areas throughout
the implementation process. Helps to develop tools and best practices necessary
to improve installations; Provides on-going root cause analysis; identifies
opportunities for process improvement. Acts as primary contact/liaison between
customers to resolve issues related to implementation plan design and customer
deliverables. Supports Sales and Sales Support teams in developing prospects
and responding to RFPs and actively participates in finalist meetings. leads
corporate projects as assigned, develops and implements tracking mechanisms and
tools for account implementation.Requires B.S. degree in related field;5-8 years exp in health
insurance field;or any combination of education and experience which would
provide an equivalent background. Project Management Professional (PMP)
designation and State licensure to sell health benefits is strongly preferred.
Ability to travel as needed.Must Have
Strong verbal and writtencommunication skills
Must be very detail oriented
Able to work in a high paced,high pressure environment
Work in a virtual environment
Preferred
3 or more years’ experiencewithin Managed Care industry
Client-facing service experience and/orclinical program implementation
At least 2 or more years of implementationexperience or exposure.
Project leadership skillsand/or PMPcertificationa plus
MS Office with intermediate level of Excelpreferred
Anthem,Inc. is ranked as one of America’s Most Admired Companies among health insurersby Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company forDiversity. To learn more about our company and apply, please visit us atcareers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.
Vacancy expired!