Vacancy expired!
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our comprehensive approach to diversity, equity, and inclusion combines a focus on our people, processes, and systems with a deep commitment to promoting social justice and health equity through our products, business practices, and presence as a corporate citizen.Blue Shield has received awards and recognition for being a certified Great Place to Work, best place to work for LGBTQ equality, leading disability employer, one of the best companies for women to advance, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we are striving to make a positive change across our industry and the communities we live in - join us!Your RoleThe Endpoint Strategy and Management team is responsible for all engineering all aspects of client devices. The Sr. Physical Platform Engineer will report to the Technical Manager. In this role, you will manage our windows platform from OS configuration down to application management.Your WorkIn this role, you will:- Operate as subject matter expert in physical client platform solutions
- Carry out operational, strategic activities, and change management of all impact and risk levels
- Engage in Incident Response, Audit, and Disaster Recovery practices. Directs remediation work as required internally
- Participate and represent messaging services within the organization at architectural, design, engineering engagements, and project efforts
- Define, publish and maintain physical client platform standards and operational documentation. Maintain awareness of current direction and changes in related technologies
- Lead proof-of-concept and prototyping efforts in both an infrastructure design and engineering capacity - collects, analyzes, and documents results; produces summaries and recommendations
- Perform unit testing of packages, application configurations, images, and configuration performance using manual and automated testing tools
- Lead improvements based on technology, best practices, or changing requirements
- Serve as 3rd and nth level support for all client-related issues in keeping with the organization's incident and problem management escalation procedures
- Requires a bachelor's degree or equivalent experience
- Requires at least 5 years of prior relevant experience
- Proficient knowledge of endpoint management solutions such as MS Systems Center (SCCM), MS SQL Reporting, MS Bitlocker, MS Windows Server, print management
- Proficient knowledge of Windows Client OS deployment, management, and troubleshooting Advanced knowledge of MAC OSX, VMWare Workstation, VMWare vSphere, Bomgar, MBAM, AppV, ThinApp, among other related and supportive technologies
- Proficient knowledge of authentication mechanisms, and common service protocols such as LDAP, Kerberos, SIP, SMTP, and others
- Proficiency and demonstrated knowledge of client services and common service protocols such as VPN, RDP, SMB, DNS, DHCP, HTTP, SSL, and others
- Scripting and programming experience in languages such as VBScript, Powershell, and .NET (VB, C#) with a focus on automation
- Working experience with MS Intune, Autopilot, and MS Azure AD• Strong analytical and problem-solving skills
- Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short
- Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes
- Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals
Vacancy expired!