Job Details

ID #3539864
State California
City Orange county
Full-time
Salary USD TBD TBD
Source California
Showed 2020-03-09
Date 2020-03-09
Deadline 2020-05-08
Category Customer service
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Greeter Full Time Orange County Airport SNA (Santa Ana, CA)

California, Orange county 00000 Orange county USA

Vacancy expired!

92707National and Alamo has an exciting opportunity for a full time Greeter at our Orange County Airport (SNA)! The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling member needs as they complete the rental process. Provides customers with appropriate vehicle selection, Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Get on the fast track to a more rewarding career with National and Alamo Car Rental! A team that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.This position is based at our location in Orange County Airport (SNA) at 92707. This is a Union position. Schedule based on a shift bid. Must have open availability (apart from religious obserances, must be available to work 40 hours/week, flexible schedule, including holidays, nights and weekends)Starting pay is $13/hour + Customer Service BONUS

Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

Welcome members to the facility when they exit the bus or arrive on the lot.

Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

Assist members with questions and concerns to minimize counter visits.

Communicate customer service issues to management.

Ensure that hangtag information is completed correctly.

Maintain clean low mileage fleet mix requirements.

Maintain Emerald Aisle for cleanliness.

Thank member for their business.

Provide upgraded vehicles on request.

Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Moderate physical activity which requires handling of objects up to 25 pounds with long periods of standing and walking.

Equal Opportunity Employer/Disability/Veterans

Must be at least 18 years of age

Must be able to read, write and speak English fluently

High School Diploma or G.E.D.

Minimum of 1 year experience handling customer service functions

A minimum of basic level experience and understanding of a PC and Microsoft Office Products required

Must have open availability (apart from religious obserances, must be available to work 40 hours/week, flexible schedule, including holidays, nights and weekends)

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

To apply for this position, please CLICK HERE

Vacancy expired!

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