Vacancy expired!
Our IT Ops team works on solutions to improve user experience and operational excellence byensuring current applications and infrastructure run smoothly, continuously automating andoptimizing our existing systems and processes, and introducing and integrating newtechnologies. We enable this by providing Tier 2 support via close collaboration with business units and leveraging appropriate tools and technologies.
WHO ARE WE LOOKING FOR?We are looking for professionals who are passionate about joining and growing a world class ITorganization. Interest in turning information technology into products and services to further theneeds of the business is critical. Ideal candidates should feel comfortable navigating ambiguity,presenting creative ideas and flexible solutions, taking on challenges in a rapidly changingenvironment, and smoothly integrating into a multinational team as part of a globally-mindedcorporate culture.We get excited about engineers who: Love learning! Enjoy closely collaborating with team members and partners Take initiative to solve problems using a scientific approach Have a data-informed decision making mindset Enjoy mentorship and guiding teammatesRESPONSIBILITIES IT System operations. Responsible for the maintenance, configuration, and reliableoperation of IT services, network, servers, virtualization and cloud system. On-call. Monitor IT system/services and troubleshoot issue and recovery services in atimely manner. Hold postmortem to document problems, resolutions and assess impactof issues IT planning. Responsible for capacity, storage planning, and database performance Escalation point of help desk. Interact with the help desk and other teams to assist introubleshooting, identify root cause, and provide technical support when needed in atimely manner. Design and implement systems to address business needs. Improve existing processes and procedures to achieve operational excellence.MINIMUM QUALIFICATIONS Minimum 3 year s IT system administration experience Experience in project management, application design and integration, and cloudcomputing (Microsoft Azure/AWS/Google Cloud Platform) Expertise designing and administering Azure AD/AD/LDAP Experience with scripting and automation tools Experience in designing and implementing systems to address business needs. Expertise in using IaC (Infrastructure as Code) to manage various infrastructure Basic knowledge of network and IT security Associate or Bachelor's degree in Computer Science, Information Technology Strong interpersonal communication skills, both written and verbal.PREFERRED QUALIFICATIONS ITIL certification is a plus Windows/MacOS/Linux machine administration experience Identity and access management experience Experience in HRIS / ERP / SAP administration/development Experience in CI/CD, GitHub Action, Jenkins administration/development Experience with the supporting/administering corporate applications (e.g. Oraclefinancials, Concur, Successfactors), endpoint management systems (e.g. ServiceNow,Jamf, Intune), and engineering platforms (e.g. Slack, Okta, Azure AD, GoogleWorkspace, Confluence/Jira, Github) Experience in endpoint management(Jamf Pro, Intune, PuppetVacancy expired!