Job Details

ID #12228043
State California
City Ranchocordova
Job type Contract
Salary USD BASED ON EXPERIENCE BASED ON EXPERIENCE
Source eXcell, a division of CompuCom Systems, Inc.
Showed 2021-04-14
Date 2021-04-13
Deadline 2021-06-12
Category Et cetera
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Desktop Support Technician I - Win 10, O365

California, Ranchocordova, 95670 Ranchocordova USA

Vacancy expired!

At eXcell, you re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell! Contract to Hire Opportunity We have an immediate opening for a Desktop Support Technician. Work schedule: rotating shifts: 7 am-3:30 pm, 9:00 am-5:00 pm. Overtime and on-call may be required. Overview:

  • Support Windows 10 and MS Office 365
  • Support remote access
  • Imaging
  • IMACs
  • Break-fix support, changing system boards, HDDs, laptop LCDs, etc.
  • Receiving equipment, unboxing, and deploying (setup, breakdown)
  • Ship and track equipment to remote users and track returns documenting everything in the ticket
  • All work comes from the ServiceNow ticketing system
Qualifications:
  • 2-3 years of related experience
  • Windows 10 experience
  • Microsoft O365 experience
  • Good troubleshooting skills on both hardware and software
  • Must be detailed and process-oriented, able to work independently following detailed steps, and be able to document troubleshooting steps taken and maintain daily ticket status
  • Ability to communicate IT language in terms everyone can understand
  • Relatable with customers and impeccable with follow-through
  • Not intimidated by problems you ve never seen before - confidence is key!
  • Hungry to work hard and hungry to grow your career!
  • A+ certification a plus
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

Vacancy expired!

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