Job Details

ID #44780941
State California
City Redwoodcity
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Amiseq Inc.
Showed 2022-08-11
Date 2022-08-10
Deadline 2022-10-09
Category Et cetera
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Java Production Support Engineer

California, Redwoodcity, 94061 Redwoodcity USA

Vacancy expired!

ResponsibilitiesSolve key problems that potentially may take with the production systems and create solutions to prevent incidents from occurring againAbility to understand the root cause of errors and exceptions and be able to isolate it to the line of code that may be causing the problem.Ability to understand the health of various tools used in the product/ platform and be able to isolate the root cause of a customer reported alert to the tool that may be unhealthy and perform level 1 and level 2 of service restoration.Driving the P1 incident to its restoration (including sending out communications to stakeholders).Preparing operations report.Documentation for a known issue.

QualificationsBS in computer science or equivalent with 6+ years or MS in computer science or equivalent with 4+ years of professional software support experience.Experience with object-oriented languages: Python, Java, etc.Experience with the database.Experienced in Incident Management process and ability to resolve level 1, and level 2 issues within agreed organization SLO.A sense of ownership and pride in your performance and its impact on the company's successCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal and communication skills

Nice to haveKnowledge of advanced networking technologies and services including MPLS, VPLS/VPWS, Ethernet, IP/VPN routing protocols and architectures, IP security/SSL, IP multicast, IPv6, and wired/wireless LAN infrastructures is a strong plus.Hands-on knowledge of Linux operating system (Ubuntu, CentOS, etc.)Real-world experience with cloud technology such as AWS, Azure, or Google Cloud Platform is nice to have.

Vacancy expired!

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