Vacancy expired!
- Own all enterprise partner operational integrations from a business perspective – determine the appropriate strategy, facilitate all onboarding processes, manage integration of all third-party solutions (e.g., 3PLs, aggregators, etc.), respond to partner pain points, etc.
- Relationship management with third-party solution partners
- Help define a technological and programmatic roadmap for driving enterprise partner efficiency on the platform
- Partner with Product Teams to build processes and technical solutions for improving enterprise partner selling and fulfillment on client
- Identify and monitor standard operational KPI targets to improve efficiency and performance
- Design and codify turnkey onboarding processes for a range of core back-end fulfillment / operational solutions – to become truly ‘plug and play’ for large enterprise partners
- Help lead onboarding and integration with enterprise partners onto client
- Begin design – in collaboration with product and engineering teams – for solutions that address priority seller operational pain points to ultimately drive significant improvements in efficiency
- Establish a reporting process for relevant operational KPIs
- Identification and integration of technological and programmatic partnerships (e.g., third-party integrations) to help improve enterprise seller pain points and drive performance
- Fully established operational reporting structures and processes for internal and external stakeholders
- 3-5 years of experience in operations and supply chain management for a retail / consumer business (preferably with omnichannel footprint)
- In-depth knowledge of eCommerce and retail fulfillment processes, with experience managing both
- Ability to build and maintain strong external relationships with key vendors, as well as brand operational partners
- Working knowledge of performance / operations metrics
- Awareness of emerging vendors and market trends within the supply chain space
- Passion for the client mission and the unique intersection of social and marketplace
Vacancy expired!