Vacancy expired!
- A minimum of 5 Years of Windows Computer Support and troubleshooting
- Experience with Active Directory in large-scale production deployments
- Performance monitoring, troubleshooting, and tuning skills
- May perform routine system administration activities such as adding/modifying/removing user access, installing upgrades and patches, maintaining backups and restores, maintaining spreadsheets, HW/SW ordering, etc.
- Ensure IT controls are in place and effective to satisfy internal policies and regulations.
- Help to fulfill requests ranging from employee moves to software installations.
- A positive attitude and excellent customer service skills.
- Good networking fundamentals a plus.
- Ability to function well within a team.
- Self-motivator with ability to work independently
- Ability to multitask and triage in a fast-paced environment
- Results-oriented
- Bachelor’s degree of relevance or equivalent work experience
- Ability to support Mountain View and San Francisco location
- 5 years of experience in Desktop Support, Helpdesk Support, Technical Support
- Technical Support Level II, A+ certification is a plus to have
- Windows 10 systems build experience
- Microsoft Office Support - Word, Excel, Access, PowerPoint, Outlook, etc.
- Basic knowledge of Network Connectivity, TCP/IP
- Desktop Imaging, basic knowledge of hardware fundamentals – Quest KACE experience is a plus
- Basic knowledge of remote-control technologies is preferred, with experience in collaboration use such as Zoom
- Basic knowledge of Windows Servers is preferred
Vacancy expired!