IT Specialist 4

and those authorized to work in the U.S. can be considered as W2 candidates. Job Title: UX Subject Matter ExpertDuration: 06/14/2021 to 12/13/2022Location: Rosemead CA 91770 (Remote Start)Education Requirement: Associate's DegreeDay-to-Day Responsibilities/Workload:Design stuff you will be doing:•Acting as the UX subject matter expert and the voice of the users on the product team•Communicating conceptual ideas, design rationale and the specifics of the user-centered design process to product teams, clients, and senior decision makers through wireframes, mockups, prototypes, and detailed flow diagrams.•Leading discussions with the development team and product owner to discuss UX options.•Participating in agile product development as an integrated part of a scrum team and contributing to Agile user stories.•Performing heuristic evaluations to determine deviations from UX best practices•Periodically designing iconography.•Developing content for the product's digital adoption platform.Research stuff you will be doing:•Planning and leading workshops to gather requirements and evolve designs.•Interviewing users to understand current processes and pain points. •Designing and conducting both informal and formal user testing •Performing on site observation and testing (post-pandemic, when we can safely do so)Required Skills/Attributes:•You are a strong proponent of the user and not afraid to speak up.•You can work flexible hours with offshore and onshore teams as well as with field users.•You're adaptable: you realize that sometimes things change, and you can roll with it.•You know how to manage your time and deliverables. •You're familiar with user stories within the Agile process.•You've designed and performed usability testing.•You're comfortable leading the discussion within a group.•You love creating intuitive user experiences that meet or exceed the needs of your users. •You have at least 7 years' experience solving UX problems and designing web and mobile app experiences.•You're skilled in standard design & wireframing tools (e.g., Sketch) and simple prototyping tools (e.g. InVision)•Associate's degree in Fine Arts, Graphic Design, Human Factors, Human-Computer Interaction, Industrial Design, or the equivalent experience.Desired Skills/Attributes •Salesforce Lightning design experience and advanced certifications are a plus.•Initiative: you know how to drive the UX design and research process to get results.•A keen understanding of high-level artifacts (scenarios, personas, flow diagrams, etc.)•Excellent interpersonal skills and can work easily within larger teams •Collaborative teammate that is happy to share ideas, give and solicit feedback from other designers, support with additional work when required •Strong attention to detail and ability to deliver high quality work under tight timelines