Job Details

ID #2825751
State California
City Roseville
Full-time
Salary USD TBD TBD
Source Sutter Health
Showed 2019-11-02
Date 2019-11-03
Deadline 2020-01-01
Category Et cetera
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Patient Services Coordinator - Diagnostic Imaging Centralized Scheduling and Referrals

California, Roseville 00000 Roseville USA

Vacancy expired!

Position Overview:Determines and revises clinician and patient scheduling, and works under the direction of clinicians to schedule and coordinate inpatient and outpatient procedures. This position counsels patients regarding pre-operative and postoperative instructions and tests, ensuring all necessary steps have been completed prior to scheduled procedures. Verifies insurance coverage and obtains the necessary referrals/authorizations for all services rendered. Works with clinicians to accurately and compliantly code and post the clinicians' charges and co-payments using the Front Desk Check-In/Check-Out process. Has the ability to cover any non-clinical position within the Care Center.This is a call center environment that performs scheduling activities supporting the Diagnostic Imaging Outpatient Centers utilizing the computerized business system and coordinates associated communication activities. Approximate call volume is around 60 - 75 patient calls in a fast paced environment. Knowledge of diagnostic imaging tests and procedures is helpful but not required. Excellent telephone and customer service skills is required.Qualifications:MINIMUM QUALIFICATION REQUIREMENTSEducation:

High school diploma or equivalent.

Experience:

Medical office experience sufficient to perform in all duties and aspects of the Care Center front office, includingcomputerized scheduling and billing, complex coding, and specific and general office duties, as can be obtainedwith 2-3 years of experience in a medical office.

Specialty medical office experience preferred.

Knowledge:

Sufficient current knowledge of HMO/PPO insurance programs to correctly assess the need for prior authorizationfor procedures/referrals and to interpret patient financial information preferred.

Sufficient current knowledge of medical billingprocedures, including CPT, ICD-10 and HCPCS codes, and medical terminology to accurately enter charge and copaymentdata into billing programs to support accurate billing or patients' various medical insurance carriers andensure appropriate reimbursement in compliance with applicable regulations.

Knowledge of physician officescheduling procedures sufficient to create and manage efficient schedules for multiple physicians, as would betypically obtained in a year of similar experience. Administrative knowledge of surgical and medical procedures.

Knowledge of medical terminology sufficient to identify, interpret and explain medical procedures to patients, thirdparty payors and medical facility personnel.

Skills:

Proven skill in analyzing situations and making timely decisions in areas of accountability.

Typing speed andaccuracy at 45 CWPM, allowing for the accurate computer entry of the needed volume of data, and to queryaccounts while patients are on the phone.

Excellent telephone and customer service skills.

Organization: Sutter Medical Foundation - CentralEmployee Status: RegularEmployee Referral Bonus: NoBenefits: YesPosition Status: Non-ExemptUnion: NoJob Shift: DayShift Hours: 8 Hour ShiftDays of the Week Scheduled: Monday-FridayWeekend Requirements: NoneSchedule: Full TimeHrs Per 2wk Pay Period: 80All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

Vacancy expired!

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