Job Details

ID #4020086
State California
City Sacramento
Full-time
Salary USD TBD TBD
Source California
Showed 2020-06-04
Date 2020-05-28
Deadline 2020-07-27
Category Customer service
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Customer Service Represntatives Needed (Sacramento)

California, Sacramento 00000 Sacramento USA

Vacancy expired!

Starting pay: $13 per hour plus incentives and bonus opportunities!

Medical, Dental and Vision offered after 90 days

401K Program

Full Time Position

Please submit your resume to: mark.snyir@twomen.com

TWO MEN AND A TRUCK® Sacramento is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. As a Customer Sales Representative, you are responsible for delivering the highest level of customer satisfaction to increase sales and customer service. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

We are open Mondays through Saturdays and our shifts begin as early as 8am and could end as late 9pm.

Responsibilities

Answer incoming phone calls, establish a rapport and build confidence in TWO MEN AND A TRUCK® services to capture all sales opportunities

Make recommendations according to customers needs on moving services, boxes, supplies, etc.

Educate potential customers to provide them with cost estimates

Obtain customer feedback through regular follow up calls, both during and after moves, to ensure ongoing customer satisfaction and proactively resolve any complaints in a timely manner

Directly and accurately input information in to software to estimate moving costs for customers, as well as scheduling needs for movers, drivers and trucks

Continually maintain a thorough understanding of all company products, services, pricing, and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK®; effectively oppose any customer objection

May participate in various marketing activities including networking, direct mail and charitable move coordination

Because moving is stressful, we seek candidates with a commitment to sales, customer service, and exceeding customer expectations!

Requirements

High school diploma or equivalent

A minimum of 1 year of sales, customer service, office and/or other relevant experience is required;

Exceptional customer service skills (friendly, courteous and helpful)

Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale

Good organizational and time management skills

Comfortable in a fast paced work environment and able to adapt quickly to changing priorities

Ability to analyze and solve problems effectively

Strong team player who works productively with a wide range of people and personalities

Vacancy expired!

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