Job Details

ID #4340749
State California
City Sacramento
Full-time
Salary USD TBD TBD
Source Deloitte
Showed 2020-07-11
Date 2020-07-12
Deadline 2020-09-10
Category Et cetera
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Sr Consultant - Functional Lead - Human Services Transformation

California, Sacramento 00000 Sacramento USA

Vacancy expired!

Sr Consultant - Functional Lead - Human Services TransformationWork you ll doContribute to functional and technical design of self-service eligibility system (portal) solution, including requirement solicitation and documentation, design documentation. Become a functional expert of the solution and communicate functional expectations to technical team, assisting with delivery of the solution. The portal lead will manage additional functional team junior staff to support the project. Strong analytical, writing, and verbal communication skills are a must!The teamHuman Services TransformationOur Human Services Transformation team works to help transform how our Government and Public Services clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.We deliver large, complex systems development and transformation projects to Human Service agencies at the federal, state, and local government level enabling us to collaborate with clients who serve those most in need. Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do more with less, and rethink the way they deliver services.Qualifications

Experience in business process reengineering and business modeling concepts .

Experience analyzing business requirements, procedures, and policies and collaborating with various tracks to document current business flow and processes.Experience with the terminology, models, and phases of Unified Modeling Language (UML), Rational Unified Process (RUP), and/or user stories.Strong PowerPoint experience and skills (e.g., presenting and packaging ideas, points of view, recommendations).Firm understanding of Web Portal DevelopmentServe as functional SME, ability to communicate functional expectations to technical teamBachelor s degreeLimited immigration sponsorship may be availableTravel up to 75% (While 75% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)PreferredExperience as a functional team lead strongly preferred.Current /prior brand firm consultive experienceHuman Service Transformation experienceThe teamHuman Services TransformationOur Human Services Transformation team works to help transform how our Government and Public Services clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.We deliver large, complex systems development and transformation projects to Human Service agencies at the federal, state, and local government level enabling us to collaborate with clients who serve those most in need. Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do more with less, and rethink the way they deliver services.How you ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.htmlDeloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.htmlCategory: Customer Relationship ManagementAbout Deloitte As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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