Job description:
We are seeking a dynamic and organized Receptionist/Administrative Assistant to join our boutique law firm! This role is vital in creating a welcoming environment for clients while ensuring the smooth operation of daily office functions. The ideal candidate will possess excellent communication skills, a proactive attitude, and a passion for delivering outstanding customer service to our clients. This position offers an exciting opportunity to contribute to a professional, fast-paced office environment where your organizational and communication skills will shine.
Responsibilities:
Greet visitors and clients warmly, providing exceptional customer service and ensuring they feel welcomed.
Manage multi-line phone systems with professionalism, answering inquiries promptly and directing calls efficiently.
Providing detailed messages from callers to the appropriate staff member.
Handle front desk duties such as checking in guests and scheduling appointments.
Handle data entry, maintaining physical files, and document proofreading to support administrative workflows.
Maintain office supplies inventory and ensure the workspace remains organized and efficient.
Utilize Microsoft Office Suite, Outlook, Slack, and our Case Software (MyCase).
Assist with calendar management, appointment scheduling, and coordinating meetings for staff or attorneys.
Provide clerical support such as photocopying, scanning, and managing incoming/outgoing mail.
Uphold professional phone etiquette while managing inquiries from clients or team members across various departments.
Qualifications:
Proven experience in administrative support roles; previous receptionist or clerical experience is preferred.
Strong computer literacy with proficiency in Microsoft Office (Word, Excel, PowerPoint) and data entry skills.
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
Exceptional customer service skills coupled with professional phone etiquette and a positive attitude.
Experience with multi-line phone systems and office equipment operation is desirable.
Strong attention to detail with proofreading capabilities; ability to manage time efficiently and prioritize tasks effectively.
Join us to be part of a vibrant team committed to excellence! Your enthusiasm for organization, communication prowess, and dedication to outstanding service will make a meaningful difference every day in this engaging role.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In-Person