Vacancy expired!
JOB DESCRIPTION
DOWNTOWN FORD, SACRAMENTO, CALIFORNIA
The Parts Counter Specialist is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He or she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation. This position receives and stocks incoming parts, as well as performing warehouse housekeeping duties.
The ideal candidate MUST have a minimum of 2 years parts counter sales experience. He or she must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
RESPONSIBILITIES
Counter sales, retail and shop counter, as well as phone sales
Receipt and stocking of incoming items
Locates accessories or parts and arranges for installation
Monitors parts inventory and maintains storage area in good condition
Maintains up-to-date knowledge of all vehicles, accessories, and promotions
Maintains accurate sales documentation
Claims processing
Provides timely and accurate reports as required
Ensures safe and on-time delivery of parts to the dealership and following all company procedures and standards
Maintains warehouse housekeeping standards
Performs other duties as assigned
QUALIFICATIONS
Minimum of 2 years automotive parts counter experience
Shift is Tuesdays through Saturdays
Dealership experience a plus
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Strong organizational and problem-solving skills
Helpful attitude and friendly demeanor
Highly professional and dependable
Strong computer and internet skills
Reynolds and Reynolds experience a plus
BENEFITS
Competitive Pay Based on Experience
Medical Benefits
Paid Vacation
Holidays
Ongoing Training and Mentoring
Professional Workplace
Non Smoking Workplace
Drug Free Workplace
401(k) with Company Match
Direct Deposit
Opportunity to Advance
Vacancy expired!