Vacancy expired!
- Commercial internet product line, web application hosting, business application, infrastructure, systems integration and disaster recovery to maintain 99.99 uptime.
- In concert with the IT Operations team, plan and coordinate installation of hardware, software updates, changes and enhancements to assure cost-effective, efficient and continued computer services.
- Actively resolve inquiries, problems, complaints, or emergencies affecting availability or quality of services.
- Respond to sensitive, complex inquiries or service complaints with a positive customer care mindset. Interface with third party technical support personnel and support vendors.
- Stay abreast of and research information technology trends in order to remain current with information technology. Required Skills:
- Experience in Microsoft IIS and Apache web servers in a commercial hosting environment.
- Experience with Jetty websockets is a plus but not required.
- Excellent problem solving skills with the ability to approach problems in a flexible and creative manner. Excellent communication, interpersonal, teamwork, and organizational skills.
- Open to listening to others ideas and reaching across functional borders.
- Ability to thrive and successfully work in a fun, fast-paced, dynamic environment.
- Quick learner with desire to learn new tools and techniques.
- Strong desire to continuously improve, both yourself and the environments you support. Understanding of the software development lifecycle. Experience with automated deployment and build tools.
- Ability to organize and prioritize work.
- Ability to work well under pressure.
- Able to maintain perspective when a system failure occurs, communicate status to management and provide quick resolution.
- Ability to communicate effectively both orally and in writing with all levels within the organization.
- Bachelor s degree in computer science or equivalent experience comprising of 5 years active professional service in a system administration role within a similar environment.
- Advanced knowledge of networks, servers, cyber security, and telecommunication systems.
- Experience in automation and scripting o Core scripting languages with history of task automation
- Unix Shell Procedural languages
- Unix/Linux and Windows scripting.
- Experience with clustering and blade server technologies.
- Experience with virtualization utilizing any or all of the following; Hyper-V, VMWare, Kubernetes, Docker, Cloud technology, Nutanix or HCI. Experience with SAN and NAS.
- Advanced knowledge of personal computer hardware, operating system
Vacancy expired!