Job Details

ID #50000353
State California
City San diego
Job type Permanent
Salary USD TBD TBD
Source Apex Systems
Showed 2023-05-26
Date 2023-05-25
Deadline 2023-07-24
Category Et cetera
Create resume

Medical Scheduler

California, San diego, 92101 San diego USA

Vacancy expired!

Job#: 1349938

Job Description: Medical Scheduler

Location: San Diego, CA 92120 (on site!)

Apex Systems is looking for a Medical Scheduler with 1-2 years of experience. If interested, please send your resume to .

Call volume: 100 calls/day

Monday-Friday: 8:30am-5pm

Training period is 4 weeks

1 year contract

Epic experience preferred!

Summary:

Under direct supervision, utilizes clinical appointment system; processes clinic providers' schedules and monthly appointment calendars to maintain plan member accesses to clinicians; reviews, updates, and generates clinic appointment to improve clinic utilization, both on routine and urgent basis; assists with data entry of patient encounters; distributes computer printouts and reports daily.

Essential Responsibilities:

Operates computer and accurately enters clinical information. Enters and maintains provider master appointment schedules for clinical departments as assigned; revises related support documents as necessary; generates appointments for providers in accordance with standard procedures as established by clinic nursing department. Receives, reviews verifies, and completes clinical providers' monthly calendars, daily schedules and requests for schedule modification; responds to both routine and urgent requests in an efficient, accurate and timely fashion. Assists clinical staff with scheduling of providers; provides one-to-one instruction to providers with proper scheduling techniques, document utilization and application of appointments. Performs detailed review of all outgoing appointment schedules; distributes to designated clinical departments in timely and appropriate manner.

Assists appointments/receptionists with data entry of patient encounter information as required. Advises Supervisor or designate of daily productivity, appointment system operational issues that are likely to affect clinic utilization and member access. Operates office equipment such as computers, fax machines, printers, and photocopies. Participates in service excellence training and demonstrates service excellence attributes.

Job Qualifications: High School Diploma or General Education Development (GED) required. Clerical functions together with actual hands-on experience in operation of regional appointment system experience.

Additional Requirements: Excellent customer service skills required. Effective verbal, written, interpersonal and problem solving skills. Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs. Ability to work effectively with providers, patients, support staff and other personnel to coordinate radiology schedules, which requires a high degree of accuracy and attention to detail. Ability to initiate referral forms in conjunction with the business office. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Vacancy expired!

Subscribe Report job