Principal Outbound Product Manager

Job Description

ServiceNow is changing the way people work.With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster andbemore scalable than ever before. ServiceNow is “Work at Lightspeed” where success is driven by not only aptitude but also attitude.

This role resides in ServiceNow’s Future Products Organization and is very collaborative; working across the organization as well as with customers to define and deliver new product offerings for ServiceNow. The candidate must have relentless curiosity, a passion for identifying new opportunities, and a get-it-done attitude.

Principle Product Manager, Future Products will join one on of ServiceNow’s Future Products team, responsible for vetting opportunities and defining customer requirements for new business areas in multiple markets. This person will work closely with ServiceNow customers and will focus on identification and creation of new solutions, product prototyping, feature definition and prioritization.This person will drive their product roadmap and help scale ServiceNow’s Future business. This role requires a mix of Strategic insight as well as classic Product Management skills (i.e. starting from scratch, understanding market trends, competitive landscape, customer needs, and technologies that support those customer needs and ultimately the build / buy trade-offs).

• Evaluate new product ideas, refine the business case, build prototypes for early customer validation, and prepare them for launch
• Maintain a firm grasp of the competitive landscape and identify areas of competitive differentiation for internal consumption and competitive programs Work closely with Strategy, Product teams, and external Customers/Partners to formulate our product vision, strategy and roadmap for ServiceNow’s Future Products
• Advocate for the voice of the customer and provide a business perspective on value during day-to-day development
• Meet with the field to understand the requirements of customers & prospects and win new business
• Define and prioritizing a backlog of work
• Collaborate with the development team to define, design, accept, and adapt features
• Conduct demonstrations of the product, both standard and tailored to prospects and existing customers
• Collaboratewith Business Development to evaluate newpartnershipsand allianceopportunities

Qualifications

• 5+ years of experience in product management or product marketing, experience with project management or agile development preferred.
• Experience building solutions geared towards large enterprise companies
• Proven track record in constructing compelling positioning and thought leadership content
• Experience and comfort in building and influencing relationships across product lines and functional groups
• Proven creative thinker that can generate and execute on innovative product marketing ideas
• Comfortable delivering product presentations to large audiences
• Experience working with a high-growth SaaS product line preferred
• Willing to travel up to 10%

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented teams in the business.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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