Product Manager

job summary:

• Evaluate and redefine as needed, the product vision, strategy, priorities, plans, and metrics to ensure differentiation and delivery of a unique value based tool to our clients.
• Responsible for the product roadmap and release timeline; defining areas of product development for current and future execution; course-correcting as needed
• Responsible for managing the entire product lifecycle from new idea generation, through launch.
• Gain a deep understanding of the user experience, identifying and filling product functionality gaps where needed.
• Assess market competition by comparing the company's product to competitors' products.
• Conduct customer needs analysis and translate into product specifications.
• Propose product strategy changes as a result of competitive changes in the marketplace.
• Work with Product Development to ensure product supports specific business process automation that is
  • Efficiently supportable by our organization
  • Optimized for market-reasonable levels of configuration
  • Seamlessly upgradable
• Accountable for defining business needs, product solution and functional direction to the engineering team.
• Partner with engineering teams, marketing, sales, and support teams to define Epics, user stories, and acceptance criteria which ensure quality release of the product, timeliness, and market requirements
• Communicate clear strategy to product team and connected functional leaders and ensure that strategy is reflected in product operations.
• Generate ideas that grow market share, improve customer experience and drive growth
• Drive all operations relative to the application to achieve efficient and superior performance.
• Set, enforce, and measure realistic goals for the product team's effective operations
• Collaborate with marketing to develop and define / redefine go-to-market strategy.
• Work with sales and marketing leaders to prepare short-term and long-term product sales forecasts and related analyses to aid in product sales strategies and on-going customer satisfaction.
• Develop sales training material and work with sales and implementation teams to deliver effective product implementations for all clients
• Develop customer objection strategies and associated training for staff, marketing and sales.
• Enforce "selling what we have already built".
• Measure and analyze product and feature performance for opportunities to innovate, simplify and improve the customer experience, increasing adoption.
• Assist sales team with more complex opportunities and orders.
• Work with marketing and sales to prepare go to market plans, associated documents, and sales training.
• Develop a customer user group(s) for guiding direction, VOC, validating designs and beta testing.
• Develop and oversee customer training and "what's new" updates.

• Experience level: Experienced
• Minimum 3 years of experience
• Education: Bachelors (required)

• Product Management
• Product Management
• Product Design
• Mechanical Engineering
• Product Demonstrator
• Gaming
• MMO
• RPG
• 4X
• MOBA