Job Details

ID #19833356
State California
City San diego
Job type Permanent
Salary USD $130,000 - $200,000 130000 - 200000
Source Prosum
Showed 2021-09-18
Date 2021-09-14
Deadline 2021-11-12
Category Et cetera
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Senior SRE Manager

California, San diego, 92101 San diego USA

Vacancy expired!

Responsibilities:
  • Provide operational support for PlayStation Network platform by collaborating with international Sony groups, external parties, to provide application support and fulfill service requests.
  • Investigate, solve, and triage complex production software, applications, service issues and misuse.
  • Identify and raise issues or root causes of systemic issues; lead, facilitate or participate in timely resolution.
  • Understand and take ownership for all operational workflows and standard operating procedures, down to a granular, detailed level.
  • Build and maintain comprehensive support and process documentation.
  • Conduct performance monitoring on various systems and applications; utilize and develop tools to improve support processes.
  • Work with peers to assign, prioritize and complete daily tasks and address production issues.
  • Lead business critical technical strategic projects.
  • Lead the development of tools and monitoring.

Qualifications
  • BA/BS in Computer Science or related technical field or equivalent practical experience.
  • 5+ years of large scale systems administration and/or software development experience.
  • Exceptional written and spoken communication skills and the ability to remain calm, composed, and customer-focused.
  • Programming experience in Java or C and/or strong scripting skills (Ruby, Bash, or Python).
  • Experience supporting web applications in Java, Tomcat stacks.
  • Experience with Observability tools - DataDog, Splunk, Catchpoint, Light Step, Imply, etc.
  • Experience investigating, improving and fixing complex systems and applications on nix platforms.
  • Experience using source control, bug tracking, and ticketing systems in a team environment.
  • Experience in 24×7 production operations and participation in a periodic on-call rotation.
  • Experience establishing processes and measuring results of those processes.
  • Experience building scalable systems with very high levels of concurrency and transactions.
  • Experience in real-time databases (such as Oracle, Cassandra, Aerospike, etc).
  • Experience developing applications on Unix/Linux platforms.
  • Capable of quickly inspecting complex problems, understanding dependencies and deducing the root issue.
  • Proficient in using command line tools to quickly triage and fix production issues then conduct root cause analysis.
  • DevOps mentality with ample automation experience.
  • Understanding of Service Operations and ITIL principles and processes.
  • Strong experience in public cloud services and deployment in AWS including EC2, EKS, CloudFormation, Code Pipeline, and Lambda.
  • Self-starter and able to work with limited supervision.

Vacancy expired!

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