Vacancy expired!
Job Description
What you get to do in this role:- Lead UX design for a suite of products working across a team of designers
- Work collaboratively inside a cross-functional team, while providing design leadership inside a truly agile environment
- Work closely with product management and engineering, providing design perspective to help ensure a unified and cohesive experience across the ServiceNow ecosystem
- Conduct user needs assessment, task analysis, and develop user profiles; identify key tasks for user research, competitive analysis, user testing, and develop usability plans
- Develop high-level task flow content and then use storyboards and other design documents to communicate concepts and vision to others
- Develop UI layouts including controls, labels and graphical elements for software on both mobile and desktop platforms with an eye towards experience unification
- Create end-to-end detailed design deliverables as a series of experience maps, storyboards, wireframes, and interactive prototypes
Qualifications
To be successful in this role you have:- 5-10+ years of experience in UX or interaction design with heavy emphasis on human-centered design methods
- Experience mentoring or leading designers on complex projects
- An inspiring portfolio showing us how you have researched and crafted great experiences, seeing them through to released products
- Ability to understand and distill complex problems into elegant, informed solutions
- Ability to articulate and champion your design solutions based on human-centered design principles and incorporating research data
- Expert with design tools (e.g. Sketch, Adobe XD) to produce wireframes and high-fidelity interactive prototypes
- Experience working in an iterative and agile development environment
- Excellent teamwork and communication skills to effectively collaborate with multi-functional and multi-disciplined teams
- High level of initiative and a “make it work” ethos to successfully bring a product design from conception to launch with minimal supervision
- Experience facilitating design thinking workshops
- Expertise in one or more of the following enterprise product spaces: IT Security Management, IT Operations Management, Security Operations, HR Service Delivery, Customer Service Management (CSM), or Finance & Legal
- Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or[emailprotected]for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Vacancy expired!