Vacancy expired!
- 3-5 Years of Help/Service desk experience
- Demonstrated excellence in customer satisfaction, strong customer service focus.
- Evidence of customer service certifications or coursework is a plus.
- Strong organizational abilities, good attention to detail.
- In-depth knowledge of and experience with Microsoft Office Applications (Word, Excel, Power Point, Access, Project, Visio) strongly desired.
- Communication Expert – must be articulate and speak clearly on the phone.
- Experience with / understanding of technical concepts (software, hardware, network).
- Previous experience working in a technical environment a plus.
- Applies analytical thinking, shows creativity and ingenuity in thought process, excellent diagnostic and problem-solving skills.
- Demonstrates excellent judgment in evaluating situations and making decisions.
- Conscientious with strong work ethic, excellent interpersonal skills, great team-player
Vacancy expired!