Vacancy expired!
- Partners with the Technical Product Manager on analyzing customer needs and aligning the product roadmap with strategic business goals and objectives
- Translates Epics & Features into detailed User Stories – maps the value proposition (value statement) back to the high-level requirements and defines story acceptance criteria
- Defines sprint objectives via continuous prioritization of stories in the product backlog
- Responsible for the entire life cycle of a User Story (creation, refinement, estimation, implementation, delivery)
- Leads Sprint Reviews & Demos and can clearly communicate value delivery to stakeholders
- Lead Solution Design Sessions with business, development, and testing resources to refine technical story requirements & considerations
- Owns technical documentation including release notes, requirement specs, technical project status and risks
- Accountable for the execution and continuous improvement of the agile team.
- Reviews and publishes Knowledge Articles
- Anticipates customer/stakeholder needs at the story-level
- Primary communicator and link between stakeholders and teams for User Stories (prioritization & execution)
- Ensures there is consensus from stakeholders on all story requirements and acceptance criteria
- Effective verbal and written professional communication skills to different audiences
- Excellent listening skills, takes direction easily and accountable in all responsibilities
- Strong attention to detail, with a proactive approach to handling workload and tasks
- Knowledge seeker, with growth and continuous improvement mentality
- Take initiative, are a self-starter and take ownership
- Ability to critically think, be a phenomenal teammate and show up ready to jump in when needed
- Early adopter of technology, with ability to learn and adapt efficiently and optimally
- Knowledge of industry-recognized project management methodologies
- Effectively navigates matrixed structure to achieve results and build relationships
- Extremely organized with phenomenal attention to detail
- Ability to adjust and adapt to support changing business priorities.
- Partner with Sourcing and IT on Vendor Management
- Ability to provide a high-level demo of new and existing technology for specific functional area of GCS
- Ability to have high level technical discussion of the functionality for specific functional area of GCS
- Ability to concurrently lead multiple projects
- People management with direct and non-direct staff
- Ability to delegate and follow up
- Ability to look at all options to remove roadblocks
- Ability to communicate to all levels of team members including senior management
- Ability to organize people cross functionally towards a common goal
- Competent and professional communication abilities, verbal and written, on the phone and in person
- Ability to build and maintain positive relationships between IT and business areas, and ensure timely support of day-to-day business processing needs
- Ability to work virtually and in the office with project teams, collaborators, and SME’s
- Bachelors’ degree in technical subject area or related field or equivalent work experience.
- 4+ years project management experience desired
- 4+ years Salesforce experience
- Experience serving a Product Owner or Lead Business Analyst on an agile team
- Experience with breaking down Epics and Features into User Stories and maintaining a prioritized and well-groomed backlog
- In-depth knowledge of agile methodologies (Scrum, Kanban, Lean, XP, TDD), concepts and standard methodologies
- Strong analytical and problem-solving skills for data analysis and reporting
- Sophisticated proficiency in Microsoft Word, Excel, PowerPoint, Visio and SharePoint
- Project Management Certification (e.g., PMP, PMI-ACP) desired
- First-level Agile Certification (e.g., CSPO, CSM, PSPO) desired
- Experience using agile project management tools (e.g., Jira, Confluence, Version One, Rally) desired
- Ability to work in hybrid work environment (time split between remote and in-office)
Vacancy expired!