Vacancy expired!
Our client in San Diego is looking for a Technical Writer to join their team. T
his is a 6+ month hybrid contract. Experience and skills include:- 5+ years technical writing experience in an (Infrastructure support environment preferred)
- Familiarity with Microsoft Project
- Ability to coordinate/communicate with multiple parties to plan cutovers and explain impacts of DFS migration
- Experience working with Service Now and Confluence Technical documentation for cloud migration, data flow, application migration is preferred
- Create product documentation for end users and system administrators
- Excellent verbal and written communication skills
- Ability to provide work samples
- Proven experience making technical content accessible to audiences with mixed levels of expertise
- Understanding of source control systems and maintaining multiple versions of content
- Experience working in ITIL/Scrum/Agile development environments
- Ability to obtain information through research, interviews, and experimentation
- Motivation and ability to be productive in a fast-paced, dynamic environment
- Self-direction, flexibility, and an eagerness to learn
- Familiarity with IT service management software (ITSM), PaaS, and SaaS
- Experience with programming or scripting languages (PowerShell, Java, JavaScript)
- Analyze current product documentation to determine usability and make improvements as indicated
- Continuously improve documentation by responding to and incorporating feedback from customers and internal users
Vacancy expired!