Job Details

ID #12225425
State California
City San diego
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source Tanisha Systems, Inc.
Showed 2021-04-14
Date 2021-03-30
Deadline 2021-05-29
Category Et cetera
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Transition manager

California, San diego, 92101 San diego USA

Vacancy expired!

Job Title :

Transition manager

Location:

San Diego, CA (Need Local resource Only)

Type of Hire

: FTE permanent

Responsibilities:
  • Client Relationship Management
  • Transition Management
  • Project Management
  • Vendor Management
  • Service Delivery
  • Participate in projects to help plan and manage technology application/system changes, liaise between Workplace Productivity, Infrastructure and Application Platforms, Datacenter & Security and Delivery & Support to coordinate implementations.
  • Challenge project teams to consider user point of view/impact by asking the appropriate questions.
  • Develop communication in respective projects. Create communication for email or social media. Maintain individual communication channels.
  • Collaborate with different communicators in IT. Participate and contribute to the future IT communication strategy.
  • Create informative documentation for projects. Work with internal teams to obtain an in-depth understanding of the project and documentation requirements.
  • Help define new support processes for operations.
  • Interface between Human Resources, User Administration and technical teams. Assist with onboarding/offboarding escalations, processes, issues.
  • Implement global changes/rollouts/initiatives. Develop and manage schedules, budget and resource capacity plans. Ensure existence of appropriately documented processes and work instructions.
  • Design global processes to provide standardization and simplify user experience. Develop processes/reporting/monitoring to assist Delivery & Support teams in providing the best service possible.
  • Strive for continuous improvement of the end user experience. Focus on shift left to free up higher level resources to focus on the business needs.
  • Scope Global

Regards,

Ruby - Tanisha Systems Inc. (TSI)

Ext – 328

www.tanishasystems.com

Vacancy expired!

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