Community Health Advocate/Patient Benefits Counselor

OverviewVista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. Join a dedicated, motivated, enthusiastic team players making a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.Responsibilities Provide a range of field-based healthcare case management and care coordination support to program participants at designated community sites in the community of Oceanside, including outreach, health insurance enrollment, and linkage to medical care. Assist in program activities and administrative support. Essential Job FunctionsConduct community outreach, including community presentations Contact and schedule appointments for community residentsProvide enrollment assistance Instruct clients on the documents necessary for the eligibility process, and provide an overview of available healthcare insurance optionsRefer clients to partner agencies and support services and programs Provide care coordination support through in person meetings, transportation support and as identified by staffDocument attempted contacts, contacts, referrals and client visits and medical assessment information in chart, and program related care coordinationCompile statistics and reports on the number of clients assisted, including application status, health insurance retention, healthcare utilization of care with VCC and other agencies and other information as neededServe as a liaison between VCC and community partners.Assist community residents in completing eligibility and application packets for healthcare insurance enrollment or renewalInstruct clients on the documents necessary for the eligibility process, and provide an overview of available healthcare insurance optionsAct as a liaison between the patient, healthcare insurance group, and VCC for enrollment information, and for maintenance of healthcare insuranceSupport the vision, mission and goals, and demonstration commitment the values of the organizationPerform other duties as directed QualificationsMinimumBachelor's degree in related fieldMinimum two years’ case management experience or equivalent combination of education and experience Bilingual English/Spanish Willingness and ability to complete certification as a Covered California Certified Enrollment Counselor (CEC)Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposesAvailability and willingness to work evening and weekend hours, as requiredRequired Skills/Knowledge/AbilitiesDemonstrated ability to communicate effectively verbally with target population and all levels personel staff in an appropriate mannerAbility to work independently, take initiative, and be proactiveAbility to track and manage time effectively Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilitiesKnowledge of community health centers, public assistance programs, state and federal regulations and managed care systemsStrong interpersonal and organizational skillsPay Range$21.00 - $24.00PI254593053 Apply