Director - Cloud - Product Management

Job Description

Visa's Connected Commerce team is looking for a highly motivated and experienced Product Manager to lead the strategy of Visa Acceptance Cloud. The primary responsibility is to build products and solutions that deliver delightful experiences with a substantial value propositions across the entire payments ecosystem i.e., merchants, consumers, issuers, acquirers and technology platforms. In this role, the individual will work closely with clients, partners, business unit leaders, engineering, architects, user experience and global cross-functional counterparts to build, iterate and refine new payment experiences across all channels. He/she will interact with executives and others in client and partner organizations to brainstorm co-creation ideas and rapidly prototype working proof of concepts, and bring pilots to market. He/she will then evangelize the proof of concept within and outside of Visa, and work closely with product teams in Visa to drive pilot/commercialization. He/she will bring prior experience in hands-on development of solutions, UI and prototypes, and a close knowledge of developments in consumer and payment related technology. He/she is creative and hands-on, has a bias towards action and is able to inspire others with his/her vision. Prior experience with mobile and cloud payments, AI, Big Data, AR/VR, Alt Lending, Biometrics, EMV as well as familiarity or experience with human-centric design principles and rapid prototyping.

EssentialFunctions

Develop and implement product strategies consistent with client needs and company visionPartner with clients throughout the payment ecosystem to develop product strategy and co-create solutionsEnsure product vision and requirements are designed with scalability and long-term vision in mindConceptualize, develop and launch new products & experiences at the intersection payment and technologyBrainstorm with internal and external teams to develop ideas and potential solutions for co-creationRapidly convert ideas into working prototypes, mashing together solutions/capabilities that exist within Visa or externallyLead cross-functional team across research, design and development to design, test and pilot productsWork closely with Internal and external product and partner teams to ensure alignment on goals/scope, plan critical path and operational risks, and ensure transparent communicationDrive coordination with core product teams to enable commercializationSynthesize requirements into a common set of platform and services capabilities, writing very clear, thorough and detailed user stories for complex features and product setsLiaise with other business units, product leaders, engineering and other applicable groups to ensure flawless executionProvide status, action plans and recommendations to senior leadership on an ongoing basisPerform go-to-market activities by closely working with program management, product managers, other product teams, finance, operations, legal, compliance, user experience and external partners as required

Qualifications

• 10 years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or at least 3 years of work experience with a PhD degree

• 12-15 years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of experience with a PhD.
• Strong product development skills with a sound understanding of payment technology, risk and fraud management, other ecosystem requirements
• 5+ years of experience in the payments industry (e.g. payment processing, acquiring, payment technology provider, payment brand etc.)
• 5+ years of experience in technical or business product management (business case development to P&L management)
• 5+ years' experience with design thinking product development methodology preferred
• Excellent communication skills and executive presence
• Aptitude to collaborate with engineering teams to build robust, reliable and scalable payment solutions
• Highly execution focused by working in conjunction with various counterparts
• Ability to think creatively to solve problems
• Organizational and leadership abilities to influence, negotiate and drive results
• Experience working with external partners in collaborative development
• Knowledge in mobile, web and IoT application development and experience design
• Experience and knowledge of Agile (Scrum) project methodology and practices

Additional Information

• This position requires the incumbent to be available during core business hours

• This role at times requires off-hours responsiveness (for example when the executive is in a different time zone)

• This position requires the incumbent to travel for work 5% of the time

• This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.