Job Details

ID #15438426
State California
City Sanfrancisco
Job type Permanent
Salary USD TBD TBD
Source Rose International
Showed 2021-06-14
Date 2021-06-13
Deadline 2021-08-12
Category Et cetera
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Legal Policy Ops Agent - Info Requests

California, Sanfrancisco, 94102 Sanfrancisco USA

Vacancy expired!

and those authorized to work in the U.S. can be considered as W2 candidates. Job Title: Legal Policy Ops Agent - Info RequestsLocation: San Francisco, CAStart Date: 03/01/2021End Date: 02/28/2022Description:Who We Are:•The teams in Client department are on the front lines of safety, speech, and policy issues that affect the Internet. We work to ensure user trust, protect user rights, and mitigate legal risk through policy definition, Terms of Service enforcement, and safety advocacy. We innovate, experiment, and move at a fast pace.•We're a learning organization with a growth mindset, and we're always looking for ways to improve our policies and ourselves.What You'll Do:Client seeks a detail-oriented, dedicated person to join our Legal Policy team in San Francisco.Legal Policy is responsible for processing sensitive global legal requests, such as court orders or requests for user data, from start to finish including document intake, logging, analysis, processing, and follow-up. If you''re analytical, goal-oriented, focused, and have a knack for handling multiple tasks efficiently, apply today!You will:•Handle global legal requests for data disclosure and content removal, helping to keep our legal process operations organized and on track•Be responsible for supporting your team in making sure requests are processed, tracked, and completed in an efficient and timely manner•escalate unusual or sensitive requests to Legal Policy management, legal, or other stakeholders•Work closely with Legal Policy team members in San Francisco, Ireland, and Singapore on prioritizing requests appropriately•serve on an on-call rotation, working closely with other members of Trust & Safety to provide timely responses to emergency requests from all over the world•Experience in reviewing, documenting, and tracking legal requests is helpful.•This role requires weekend coverage (Tuesday-Saturday or Sunday-Thursday schedule).SkillsWho You Are:You have:•Experience with high-volume legal document intake and processing•Excellent business judgment•Passion and enthusiasm for protecting freedom of expression and user privacy•Perseverance, determination, and grit•A collaborative and optimistic mindsetYou are:•At ease with providing clear and concise responses to time-sensitive requests•An excellent communicator and will maintain open, thorough, and regular communication with teammates and cross-functional teams•Flexible and can adjust accordingly to ensure team efficiency and deliverables are met•Detail-oriented, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous•Able to spot anomalies or unusual patterns in requests you handle•Looking for an entry level position, due to limited or no prior work experience•A keen decision maker, self motivated, and a great teammateYou can:•Deliver consistent high-quality work•Manage your time and prioritize work effectively•Think strategically about challenging global issuesRequirements:•Complete fluency in English•Weekend coverage (Standard schedule = Tuesday-Saturday or Sunday-Thursday)Preferences:•1-3 years experience at a tech company in a similar role•Bachelor's Degree or equivalent education / experience•Multilingual (any second language is helpful, especially French, Hindi, German, Japanese, Korean, Portuguese, Spanish or Urdu)Education:Bachelor's Degree or equivalent education / experience

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