Vacancy expired!
- Environment
- Support 600 stores, Corporate offices, and Distribution Centers (warehouses)
- Work closely with business and application owners on troubleshooting, support, and documentation of new application deployment and enhancements
- Troubleshoot Palo Alto/Fortinet firewalls and services
- Engineer application and network designs to ensure compliance with corporate security policies and security best practices
- Participate in oncall rotation
- Configure and install network and security related hardware and software
- Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network
- Experience in WAN environments, installing and troubleshooting circuit problems (MPLS, OCxx, T1, DS3) and traffic shaping/QoS
- Perform scheduled and emergency network maintenance
- Manage and maintain network and security documentation through collaborative applications
- Work with application owners on troubleshooting issues, even though it may not be network related issue
- Troubleshoot network and provide Post Incident Writeup (PIR) and present to management
- Provide strong customer service and facilitate collaboration between project teams and clients.
- Proactively identify, isolate and resolve network problems to avoid minimal impact to the business
- Perform internal audits and reviews to ensure compliance with all security policies and procedures which includes internal penetration and vulnerability scans
- Evaluate new and emerging network security trends, products and technologies
- Create and update Jiras for Kanban and project related tasks
- To meet the above responsibilities, we are looking for a well rounded individual, with communication, working with stakeholders, and working/tracking projects end-to-end.
- Must Haves. NOT all specific technologies are required
- Technologies:
- Automation experience a big plus (Ansible, Python)
- Identify opportunities for automation within software processes, including configuration, backup, and troubleshooting processes.
- Scripting – Python/Ansible or other scripting tools
- Experience configuring/troubleshooting of Fortinet, PAN, or other layer7 Firewalls Experience with corporate and supply chain network build-out
- Load balancer experience (F5 and other lb technologies)
- Experience using tools to gather data to present to manager/leadership:
- Splunk, Solarwinds, etc…
- Soft Skills – Verbal and written communication are key attributes to be successful in this position
- Be able to business needs and translate technical tasks
- Must be results orientated, self-motivated and possess high-energy
- Must be customer-service-minded and tactful when dealing with customers. Ability to establish and maintain effective working relationships with customers, vendors, coworkers, employees and upper management
- Must be proactive and come to management with suggestion on what we should be doing. Cannot be a person waiting for directions/instructions, only guidance.
- Must love documentation, including:
- Visio/Lucidchart
- Tracking tasks using Jira/SmartSheet/Onenote
- Highly Recommended
- Experience setting up, configuring of enterprise monitoring applications, Splunk, Solarwinds….
- Business Analyst experience EXTREMELY helpful
- Flexibility in work schedule, off-hours for project implementation and 7 by 24 on-call support
- Helpful
- SD-WAN/SASE
- Security, including SSL Certificate administration
- Must be comfortable working in a fast paced environment with shifting priorities
- Experience with Security preferred, including experience in the setup, tuning and management of security appliances (next gen firewalls, IPS/IDS, ACS, web filters)
- Experience with VPN technologies (both IPSec and SSL)
- Familiar with Layer 3-8 troubleshooting
- Knowledge of diagnostic networking tools (do you know how to read a packet capture)
- Flexibility in work schedule, off-hours for project implementation and 7 by 24 on-call support
- Relevant industry certification a plus (Aruba/PAN/Fortinet/etc…)
- Technical writing experience a plus
- Aruba certifications and/or experience highly desirable
- Strong understanding network security concepts, technologies and trends
- Experience in WLAN design, implementation and security
- Knowledge in the following areas a plus (load balancing, compression technologies, network software protocols)
- 2+ year working with scripting/automation
- 4+ years of experience with networking and security technologies
- 8+ years of overall information technology experience
- Bachelors degree in technology related field or equivalent experience
Vacancy expired!