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Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Public Affairs builds trust, brand reputation, and positive business results for Wells Fargo. We enhance the company's societal impact and sustainability, execute strategic communications and brand management, and advocate for Wells Fargo's business priorities.Communications & Brand Management delivers strategic internal, external, and executive communications for Wells Fargo and is responsible for driving the company's brand strategy. The team provides world-class counsel to accelerate the business and deliver relevant content to build trust, drive stakeholder perception, and protect and enhance the company's reputation.Within the Public Affairs, Communications & Brand Management team, the Publishing & Capabilities Team supports social media content publishing for all Integrated, In House and Organic campaigns, operationalyzing social capabilities and governance for Lines of Business (LOBs) and all branded social platforms.The Social Media Publishing & Capabilities (DMC3) Digital Media Consultant will be responsible for Social Media Governance, including risk mitigation, adherence to compliance policies, management and development of all policies and procedures for publishing, campaign execution, access, audit support, ADA compliance, and for maintaining safe and secure standards for our participation on Social Media. The individual will play a key role in ensuring both in-house, agency-led paid programs and organic content publishing are adhering to our policies and procedures, process management, and maintaining our procedure efficiencies.Key responsibilities include:Leadership across demonstrating competency for responsibilities such as process documentation and management.
Lead management, development and documentation of procedures that improve process efficiencies, serving as a resource for the team and our partners.
On-boarding new clients to the Paid Social processes and work with all internal teams.
Training for new hires, internal social team, and agency-wide on new capabilities & processes.
Lead the development of ADA compliance requirements on the web and in social media.
Developing strong working relationships internally and with other departments to ensure open lines of communications regarding priorities, requirements, and status.
Enforcing the social platform requirements to help reduce process risk.
Enforcement of workflow processes and deadlines to ensure standardized approach, management, and activation.
Engagement with the technology support team to provide guidance and feedback on the automated system (Sprinklr), facilitating improvements and efficiency.
Lead coordination of Audit processes and Business Resiliency testing.
Manage tracking of owned social properties within Enterprise Data Governance processes.
Manage security access to owned social channels.
Location: Position will be located in either Charlotte, NC or San Francisco, CA; No relocation or telecommute options are availableRWFPlease note that “RWF” is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.Required Qualifications4+ years of experience in one or a combination of the following: marketing, digital marketing, digital platforms (i.e mobile or social media) demonstrated through work or military experience
Desired QualificationsFinancial services industry experience
Strong time management skills and ability to meet deadlines
Other Desired QualificationsExceptional attention to detail, organizational and communication skills
Proven success working in a fast paced environment with shifting priorities while managing both strategic and tactical deliverables.
Highly motivated and ability to meet aggressive deadlines.
High comfort and adaptability with change and innovation.
Ability and willingness to learn new tools and procedures.
Capacity and dedication to handling multiple roles as needed.
Understanding of social media, integrated marketing communications and the digital media landscape
Ability to influence and negotiate at all levels of the organization.
Excellent client management and team partnership skills.
Proficient in Microsoft Office (including Word, Excel, Outlook, and PowerPoint)
Ability to handle multiple projects simultaneously while meeting deadlines.
Experience in digital and/or social campaign execution, amplification and media buying strategies.
Experience in project management, scheduling, production workflow & marketing disciplines
Proven experience with an understanding of social media platform advertising (Twitter, Facebook, Instagram, YouTube, LinkedIn and Pinterest).
Process-driven with ability to help define and refine new processes.
Ability to be flexible and work with ambiguity; self-directed.
Job ExpectationsAbility to travel up to 20% of the time
DisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Benefits SummaryBenefitsVisit https://www.wellsfargo.com/about/careers/benefits for benefits information.Company: Wells FargoReq Number: 5600020-1Updated: 2021-09-18 22:46:04.892 UTCLocation: San Francisco,CA
Vacancy expired!