Vacancy expired!
DescriptionContract To HireWhat you’ll do: Provide day-to-day hands on technical support to employees Install, configure, and troubleshoot desktop systems and workstations including imaging and installation of necessary software Setup, installation, and configuration of voice and data equipment on the telephony system Diagnose and resolve technical hardware and software issues relating to both PC/Mac platforms, printers/copiers/fax machines, Call Center phone system, etc Must be able to perform troubleshooting on hardware, software and network connectivity issues for individual users and departments Provide training and technical assistance to users on hardware and software applications at the desktop level Responsible for managing IT hardware and software inventory Analyze and resolve moderately complex to complex issues or escalate as needed Expected to manage multiple requests/projects simultaneously Report problems with procedures and recommend improvements/efficiencies Understand security and compliance requirements for the company Participate in the testing and implementation of new hardware and software Participate in maintenance to keep systems updated with latest patches This position is primarily focused on desktop support responsibilities for internal team membersRequirements BA or BS degree preferred but not required Strong in-depth knowledge with telephony phone systems (Avaya, Contractual, Digium, Cisco, etc.) In depth knowledge of Windows and Mac OS systems Microsoft certifications a plus Desktop/laptop hardware experience in both PC and Mac environment 3-6 years or more of relevant work experience in a desktop support role Superior customer service skills Excellent verbal and written communication skills Strong attention to detail and organizational skills Ability to multi-task and work in a fast-paced environment Must be a team player Must be able to lift 50 pounds Room and AV setups Mac and PC experience Polycom and Slack Jira GsuiteTo apply:Please send resume to nadia.jimenez@rht.comRobert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: DOELocation: San Francisco, CADate Posted: March 24, 2020Employment Type: TemporaryJob Reference: 04812-9502529751Staffing Area: Technology u0026 IT
Vacancy expired!