Sr. Product Manager

Stefanini is looking for a Sr. Product Manager in San Francisco, CA Responsibilities:Reviews current internal systems and platforms and makes recommendations to the backlog to implement feature updates or bug fixes Researches market trends and creates product requirements documents, which capture business reasons for new ITS products or services Establishes core knowledge of industry norms and stays abreast of latest developments Understands key technologies and platforms, integration best practices and incorporation of third party APIs and open source/reusable components Develops internal relationships with Product Owners to facilitate product implementation throughout other divisions Collaborates with cross-functional teams to establish initial product buy-in and with quality assurance and project management to facilitate acceptance testing of releases Works with communications to develop user guides, training and training schedules for different stakeholder groups Participates in the planning for future changes to products and services Analyzes product metrics post release to proactively identify and optimize to user experience and product performance Responsible for product development of internal systems, tools and platforms supporting operational capabilities within ITS Ensures customer-driven design, considering user pain points and usability test results, while using market & industry knowledge to deliver a well-positioned product Drives product requirements and feature roadmaps from concept through delivery Identifies key opportunities for improvement, as well as development of technical or process enhancements to increase operational efficiencies, or reduce costs associated with the use of internal tools Anticipates industry and product trends, capability prioritization and tradeoffs, balancing business needs versus technical and resource constraints Communicates portfolio and project updates to managers and stakeholders Develops content for marketing collateral and supports training to ensure successful product launch May own product portfolio and drives product strategy and direction for ITS-led initiatives Occasionally leads the analysis of feasibility, cost ramifications, economies, or other aspects of the product portfolio Occasionally develops and manages the process for communication and partnership with all stakeholders through interactive sessions or technology tools Occasionally launch planning and implementation, including beta and acceptance testing, pilot programs and user training May provide feedback, support and coaching in sprint and release plans Owns product portfolio and drives product strategy and direction for ITS-led initiatives Leads the analysis of feasibility, cost ramifications, economies, or other aspects of the product portfolio Develops and manages the process for communication and partnership with all stakeholders through interactive sessions or technology tools Proposes enhancements for system maintenance and interaction with internal and external customersManages launch planning and implementation, including beta and acceptance testing, pilot programs and user training Provides feedback, support and coaching in sprint and release plans Attends conferences and trade shows to interface with key industry and technology players Complexity Works on highly-complex technology solutions or manages product portfolio that require in-depth knowledge across multiple business or system-wide Viewed as an expert and provides knowledge and counsel to others Serves as a project team member or team lead