Vacancy expired!
Our client is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we continue to have the best switching product portfolio. You will develop excellent technical knowledge, deliver high-impact presentations, and have a passion for learning about and evangelizing cloud-driven networking technology.
Responsibilities- Team Management
- Work from home in the bay area with occasional monthly visits to our clients San Francisco office.
- Primary point of contact for technical deliverables from TME
- Maximize productivity by evolving the team structure to enable efficient execution of TME deliverables
- Thoughtfully assign incoming technical projects based on skill set and availability, provide ongoing feedback, remove roadblocks
- Track and report status of all TME projects to leadership and stakeholders
- Plan and track timelines for the team, ensuring efficient execution and communicating to relevant stakeholders when things change
- Team Development
- Lead the team and hold regular one-on-ones, ongoing coaching and mentorship, career development plans, performance evaluations, and compensation planning
- Manage a current team of 3 and responsible to grow the team to 6 by the end of the year.
- Work with recruiting on targeted hiring efforts to make sure the team can meet the needs of the business
- Technical Product Strategy
- Stay on top of industry trends and understand the landscape. Work with senior PMs/ TME's on the team to investigate feature/platform innovations that add value to a broad range of customers
- Working alongside Engineering and PM to craft a feature development strategy that meets the needs of our client’s largest customers while maintaining Dashboard’s core simplicity
- Execute the strategic plan for technical activities consistent with the broader business strategy of the product portfolio
- Review/prioritize customer reported bugs and escalations and establish a plan to address them
- Technical Enablement
- Drive development and creation of highly impactful technical collateral to better enable our support, sales engineers, customers and partners
- Collaborate with PM's on preparing content for SEVT's, SKO, and other training events
- Field, customers, and partners
- Maintain strong customer focus. Drive a culture of sharing user/customer feedback with Engineering to build features that will have the biggest impact to our customers
- Meet with customers and prospects, share our vision and understand their needs
- Support large deals, and increase TME engagement on sales opportunities
- Evangelize our clients top of the line wireless product through participation in marketing events such as Cisco Live. and other industry events
- Minimum 5-7 years of work experience in networking technology (ideally in Wireless)
- Deep understanding and familiarity with networking and Wi-Fi technologies
- Hands on experience in supporting, selling, or using WI-Fi technologies
- Experience managing and growing smaller teams.
- Track record of motivating and driving large projects and large teams effectively
- Strong user empathy with a deep desire to understand top customer problems
- Easily communicate complicated concepts to non-technical folks
- Entrepreneurial, can-do attitude with a strong sense of product quality
- Love solving technical problems in creative ways
- Deep passion for mentoring, coaching and growing people
- Experience building and managing diverse teams
- BA/BS in EE or CS or a related technical field
- CWNA/CCIE /wireless/security certifications
- Experience in application engineering, technical support, product testing, or QA
- Passion for learning about networking, cloud, and emerging disruptive technologies
Vacancy expired!