Trust & Safety Specialist

Job Description

Security Specialists focus on enhancing employee safety and security and positively improve the employee experience at Block. This is accomplished through direct interaction with employees, contractors, and vendors, and partnering with building management and internal departments and teams. Security Specialists oversee office safety and security, guest relationship management, responding to medical incidents, documentation and incident reporting, and any other tasks assigned. Safety programs, inspections, and participation in company events are other included tasks. Under the direction of the Security Operations Lead, Security Specialists safeguard Block employees, guests, and facilities from harm or other risks, including fire, theft, accidents, unauthorized access and property damage.

• Maintain watch of facilities and equipment to prevent malfunction
• Can stand for prolonged periods of time on post in varied conditions
• Accommodate employee needs to enhance their work experience
• Greet and provide high levels of service to employees, guests, and others at Block
• Work in the Security Operations Center where you will support the local office Security Operations
• Monitor Travel Safety
• Assist in Investigations
• Incident response including crisis management programs
• Security Technology and systems
• Deploy specific security programs and standards
• Global Threats and Intelligence
• Monitor radio, telephone, and other electronic notification systems and respond to calls for service
• Report and document all incidents and complete daily security reports
• Promote and ensure safety of visitors and employees in the event of an emergency evacuation
• Provide emergency first aid including AED and CPR
• Participate in ongoing training

Qualifications

• At least one-year of experience as a Security Officer working under the direction of a BSIS licensed company
• Current California BSIS Guard Card
• First-aid, CPR, and AED certification through either the American Heart Association or the Red Cross
• Pass comprehensive background check
• Superior customer service skills and willingness to engage with staff and guests in a pleasant manner
• Knowledge of employee and facility protection systems: fire extinguishers, alarm systems, video management systems, access control systems, inspection systems, report writing systems
• Willingness to confront trespassers or individuals intent on causing harm to employees or assets
• Available to work a flexible schedule; including overtime, nights, weekends and holidays

• Ability to lift and carry approximately 50 pounds

Additional Information

At Block, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.