Vacancy expired!
- The Sustaining TPM will perform internal/external Failure Analysis to understand and solve CS escalations.
- The position will work with Customer Service, Legal and internal FA engineers to drive root cause and corrective action.
- The TPM is expected to drive issues to closure.
- Initial focus will be improving sustaining operations and quality.
- The Sustaining TPM will work to fully define and document the current manufacturing operations (processes, capacity).
- They will work with the In-Region Quality Team and Customer Service/Experience to triage factory and field issues, then develop solutions to eliminate mistakes/factory escapes.
- The TPM will immediately attack these issues to shore up the ship and create critical Brand Protection.
- Establish firm manufacturing process capability for Critical to Quality features on various products (ex. Color matching lid/base, Carter lids breaking)
- Implement a PRQ/ECO process that takes CS/CX data and drives resolution into the product via Engineering/Product/Factory
- 1-2 Years’ experience in similar role elsewhere, Open to potential with Manufacturing background
- Development of Consumer Electronics products/goods; Manufacturing
- BS degree in engineering (mechanical, manufacturing, science); equivalent industry experience considered
- Rapid Consumer Electronics development cycles, JIRA, Asana, Project Planning program
- This position requires 25% travel to Asia
Vacancy expired!