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Role: Business Analyst with retail ExpLocation: San Francisco, CA Job Description: Need to have some exp with Scrum.Manager to manage Retail projects. Maintaining the weekly KPI status reports & in conducting the client governance calls on reviewing the team performance.Responsible for maintaining the Knowledge Database by documenting frequent issues and workarounds for resolution at first line, and in creating Knowledge Articles.Driving key operational services such as Problem management and Change Management. Excellent Communication Skills (Written and Spoken)
8.Roles & Responsibilitiesproject Manager to manage Retail projects. Maintaining the weekly KPI status reports & in conducting the client governance calls on reviewing the team performance.Responsible for maintaining the Knowledge Database by documenting frequent issues and workarounds for resolution at first line, and in creating Knowledge Articles.Driving key operational services such as Problem management and Change Management.Excellent Communication Skills (Written and Spoken) with ability to conduct L3 level troubleshooting in the application systems.He/She should act as POC for L3 issues reported by support or user.Responsible for debugging of issues reported by our internal/external customers and providing timely resolution and coordinate with dev/product team in getting resolution as and when required Mini GargSr.Technical Recruiter ReqRoute,IncDirect :Desk: Ext: 1016Fax: email: DISCLAIMER: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer or if you want to be REMOVED please reply with REMOVE in the Subject line of this email.Vacancy expired!