Vacancy expired!
Software Guidance & Assistance, Inc., (SGA), is searching for a Business Process Manager for a Contract assignment with one of our premier SaaS clients in either S an Jose, CA or Lehi, UT. Responsibilities :
- Create, prioritize, and test user stories as a scrum product owner based on business needs, project dependencies, and overall strategy.
- Develop user stories and prioritize activities based on customer impact, business needs, project dependencies, and overall strategy.
- Define acceptance criteria for testing and work closely with engineering, QE, and users on creating and executing test plans.
- Facilitate the creation and maintenance of system and process documentation.
- Build partnerships with key stakeholders to lead them through impact analysis, user acceptance testing, and adoption of changes required to deliver business value
- Serve as a business process and systems subject matter expert for internal and customer facing issues
- 7+ years of experience in an operational role
- Strong analytical and problem-solving skills to research and identify issues, root cause, and proposed resolution
- Excellent communication, listening and interpersonal skills at all levels of the organization
- Proven confidence and flexibility in dynamic environments with ability to adapt to shifting priorities.
- Approach work with positive energy, curiosity, and a commitment to continuous learning
- Working knowledge of standard software applications (PowerPoint, Excel, Word, Acrobat, Outlook)
- Scrum and business change management certification a plus
- Nice to have skills include experience with Jira, SAP, Atlassian Confluence, Tableau, Salesforce.com, and automation processes
- Bachelor's degree or equivalent practical experience required
Vacancy expired!